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How To Write the Operations Plan Section of the Business Plan

Susan Ward wrote about small businesses for The Balance for 18 years. She has run an IT consulting firm and designed and presented courses on how to promote small businesses.

business operation plan sample

Stage of Development Section

Production process section, the bottom line, frequently asked questions (faqs).

The operations plan is the section of your business plan that gives an overview of your workflow, supply chains, and similar aspects of your business. Any key details of how your business physically produces goods or services will be included in this section.

You need an operations plan to help others understand how you'll deliver on your promise to turn a profit. Keep reading to learn what to include in your operations plan.

Key Takeaways

  • The operations plan section should include general operational details that help investors understand the physical details of your vision.
  • Details in the operations plan include information about any physical plants, equipment, assets, and more.
  • The operations plan can also serve as a checklist for startups; it includes a list of everything that must be done to start turning a profit.

In your business plan , the operations plan section describes the physical necessities of your business's operation, such as your physical location, facilities, and equipment. Depending on what kind of business you'll be operating, it may also include information about inventory requirements, suppliers, and a description of the manufacturing process.

Keeping focused on the bottom line will help you organize this part of the business plan.

Think of the operating plan as an outline of the capital and expense requirements your business will need to operate from day to day.

You need to do two things for the reader of your business plan in the operations section: show what you've done so far to get your business off the ground and demonstrate that you understand the manufacturing or delivery process of producing your product or service.

When you're writing this section of the operations plan, start by explaining what you've done to date to get the business operational, then follow up with an explanation of what still needs to be done. The following should be included:

Production Workflow

A high-level, step-by-step description of how your product or service will be made, identifying the problems that may occur in the production process. Follow this with a subsection titled "Risks," which outlines the potential problems that may interfere with the production process and what you're going to do to negate these risks. If any part of the production process can expose employees to hazards, describe how employees will be trained in dealing with safety issues. If hazardous materials will be used, describe how these will be safely stored, handled, and disposed.

Industry Association Memberships

Show your awareness of your industry's local, regional, or national standards and regulations by telling which industry organizations you are already a member of and which ones you plan to join. This is also an opportunity to outline what steps you've taken to comply with the laws and regulations that apply to your industry. 

Supply Chains

An explanation of who your suppliers are and their prices, terms, and conditions. Describe what alternative arrangements you have made or will make if these suppliers let you down.

Quality Control

An explanation of the quality control measures that you've set up or are going to establish. For example, if you intend to pursue some form of quality control certification such as ISO 9000, describe how you will accomplish this.

While you can think of the stage of the development part of the operations plan as an overview, the production process section lays out the details of your business's day-to-day operations. Remember, your goal for writing this business plan section is to demonstrate your understanding of your product or service's manufacturing or delivery process.

When writing this section, you can use the headings below as subheadings and then provide the details in paragraph format. Leave out any topic that does not apply to your particular business.

Do an outline of your business's day-to-day operations, including your hours of operation and the days the business will be open. If the business is seasonal, be sure to say so.

The Physical Plant

Describe the type, site, and location of premises for your business. If applicable, include drawings of the building, copies of lease agreements, and recent real estate appraisals. You need to show how much the land or buildings required for your business operations are worth and tell why they're important to your proposed business.

The same goes for equipment. Besides describing the equipment necessary and how much of it you need, you also need to include its worth and cost and explain any financing arrangements.

Make a list of your assets , such as land, buildings, inventory, furniture, equipment, and vehicles. Include legal descriptions and the worth of each asset.

Special Requirements

If your business has any special requirements, such as water or power needs, ventilation, drainage, etc., provide the details in your operating plan, as well as what you've done to secure the necessary permissions.

State where you're going to get the materials you need to produce your product or service and explain what terms you've negotiated with suppliers.

Explain how long it takes to produce a unit and when you'll be able to start producing your product or service. Include factors that may affect the time frame of production and describe how you'll deal with potential challenges such as rush orders.

Explain how you'll keep  track of inventory .

Feasibility

Describe any product testing, price testing, or prototype testing that you've done on your product or service.

Give details of product cost estimates.

Once you've worked through this business plan section, you'll not only have a detailed operations plan to show your readers, but you'll also have a convenient list of what needs to be done next to make your business a reality. Writing this document gives you a chance to crystalize your business ideas into a clear checklist that you can reference. As you check items off the list, use it to explain your vision to investors, partners, and others within your organization.

What is an operations plan?

An operations plan is one section of a company's business plan. This section conveys the physical requirements for your business's operations, including supply chains, workflow , and quality control processes.

What is the main difference between the operations plan and the financial plan?

The operations plan and financial plan tackle similar issues, in that they seek to explain how the business will turn a profit. The operations plan approaches this issue from a physical perspective, such as property, routes, and locations. The financial plan explains how revenue and expenses will ultimately lead to the business's success.

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Top 10 Business Operational Plan Templates with Samples and Examples

Top 10 Business Operational Plan Templates with Samples and Examples

Aditya Chakraborty

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 Are you aspiring for the best outcomes from your business model? Do you want to set the pace of the organization in the right direction?

The right kind of business operational plan will set teams in motion to achieve desired organizational goals. With the assistance of powerful PPT models, businesses are able to direct the process’s blueprint to the employee and all stakeholders. A clearer picture of the state of operations and targets always helps teams be comfortable with what they are doing. They also know what success looks like. 

Running, and even thriving in you business, could be a greater challenge when the marketplace is tough. If your enterprise can be taken as a ship, a business operation plan can be considered as its lighthouse. It (the business operational plan) reminds teams & stakeholders of the way to go and highlights potholes or obstructions the path ahead. 

A well-designed PPT Presentation is the answer to ensure your venture prospers and has answers to most problems that will come your way. Start your business operational plan today with help of suitable presentations that suit your requirements. SlideTeam offers you PPT templates that assist in shaping business operational plans.  Download  slides that assist businesses to tackle operational challenges with flair and effectiveness. 

Why Do You Need Business Operational Plan? 

Companies often tend to spend time and resources in strategic planning for long-term goals. While it is necessary to make strategic plans, most of these miss out on a key strategic element: a business operating plan. 

“The proper outlining of business operational plan for daily needs leads to best outcomes for the organizations. Research has indicated better allocation of resources in organizations with well-laid operating plans.”

The operator should be able to answer these questions:

  • What are the operational strategies in line with the vision of the organization? 
  • How to perform and outshine in changing business environment?
  • What are the tasks to be completed on regular basis?
  • How to prevent risks associated with the implementation of plans? 

Let us look at the list of PPT models to fit business operating models: 

Template 1: Business Operational Plan 

This PPT Template is meant to ensure a pictorial depiction of the company’s sales & marketing goals. Use this presentation deck to highlight the executive summary, company vision, company strategy, changes in the competitive environment, revenue sources, objective for the next 12 months, milestones, financial summary, and others. The deck also contains slides related to acquisition of new customers, customer lifetime Value, and risk mitigation strategies to fit sales requirement.

Business operational plan powerpoint presentation with slides

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Template 2: Business Plan Operational Strategy 

The PPT slide deck is helping businesses overcome fears and tackle challenges. It displays the company mission and objective, KPIs, business problems & solutions, changes in the competitive environment, financial summary, revenue growth, and others. Businesses are able to optimize their performance with information related to gross margin improvement, operating expenses, product roadmap , and more.

Business plan operational strategy powerpoint presentation slides

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Template 3: Business Operational Planning Process 

  The specific kind of PowerPoint Deck is focusing on the condition of the company, key performance indicators, operating highlights, hiring plans, and more to boost the overall outcome. It will help businesses devise top strategies to support product roadmap, operational challenges, risk & mitigation plans, and others. Put forth all details in the respective slides to make the presentation fruitful and result-oriented.

Business operational planning process powerpoint presentation slides

Template 4: Business Operation Planning 

  If you’re planning to set long-term business goals, then this PowerPoint Deck will be a desirable option. It includes slides related to the executive summary, business solutions, details related to key stakeholders, analysis of competitors, budget, source of revenue, and more. Highlight milestones of the company through visuals, establishing operational highlights.

Business operation planning powerpoint presentation slides

Template 5: Business Operational Plan PPT Infographics 

  The business operational plan PPT infographic will help companies establish their goals efficiently. It includes details related to mission & objectives, strategic intent, budget, performance indicators, time, responsibility, and progress. We provide thousands of editable icons on each topic and adjust sizes easily. Companies can use their own icons in the PPT Slides and edit the color of the graphics. Highlight details accurately through infographics and boost the overall output of presentations.

Business operational plan ppt powerpoint presentation infographics infographics

Template 6: Business Operational Plan Pie Charts 

  Graphical presentation of data assists in easier understanding of key business indicators. The business operational plan pie charts are creating huge impact on business meetings through the guided presentation. We provide thousands of editable icons for each category to make business presentations successful. Our pie charts are easy to understand, and comparison in the meeting rooms become easier with this.

Business operational plan pie charts powerpoint presentation

Template 7: Business Operational Plan Timeline Pictures Infographics 

Plan the best moves for the company with a business operational plan timeline PowerPoint Deck. The infographics used in the PPT will help businesses analyze present costs and plan future timeline. Use the editable infographics and pictures to highlight details related to the strategic intent of the company, performance indicators, budget, progression, risks mitigation, and others.

Business operational plan timeline ppt powerpoint presentation pictures infographics

Template 8: Business Operational Readiness Plan with Multiple Tasks 

  Select Business Operational Readiness Plan with Multiple Tasks PPT to describe aspects of operations minutely. It is the best option for businesses looking for pro-presentation solutions to highlight essential details. The slides can be easily edited, as per the preferred size and color to fit the business presentation requirements.

Business operational readiness plan with multiple tasks

Template 9: Essential Elements of Business Operational Readiness Plan 

Businesses need to add backdrops in their presentations to describe subjects minutely. The Essential Elements of Business Operational Readiness Plan PPT deck is designed by our experts to make the teams ready for efficient operations. Edit the slides as per choice and improve the output of business meetings. Download the PPT deck today to ensure the completion of business pro presentations timely. 

Essential elements of business operational readiness plan

Template 10: Business Operational Plan for Organizational Governance Infographic Template 

  The governance of organizations needs to be chalked out accurately for optimal output. Our Business Operational Plan for Organizational Governance Infographics Template provides you detailed-reports on specific subjects. The editable slides suit pro-business presentation requirements and incorporate icons that fit business needs. Download it today to present detailed reports on the company’s progression and govern the organization suitably. 

Business operational plan for organizational governance infographic template

Final Thoughts!

The operational plan templates prove to be the idle option to develop the presentations to be showcased in business conferences. Such plans should be in line with the strategic plans of the company and ensure focus on specific goals. Take the stakeholders & business partners in the loop to focus on the right objective of the business. The templates will work as the top option to solve specific problems in company operations and achieve long-term goals. 

What is an example of an operational plan?

An operational plan focuses on the future of the business and identifies its activities. It helps in better outlining of the purpose of businesses and understand specific activities to achieve desired goals. If you desire to grow your business by 25%, over the next few years, then the creation of an operational plan becomes critical to meeting targets. An example is given below: 

Goal: 25% growth in business by evaluating the revenues. 

Timeline: 2-5 years. 

Tasks: Engaging with customers and advertising brand products to generate leads for business. 

Resources: Specific skills and customer servicing needs. 

Budget: $5,000-$10,000 for each year. 

Output Monitoring: Revenue analysis for the next few years 

How do you write a business operational plan?

Write business plans in templates to ensure a simple understanding of facts that help in getting desirable output at all levels. Plan presentations critically as the checklist for dealing with business problems & solutions. 

A business operational plan includes

  • Defining employee roles and contributing to the business outcomes. 
  • Detailed instructions on daily operations within organizations. 
  • Creation of risk and mitigation plans.  
  • Defining short and long-term business operational goals. 
  • Detailed reporting on financial summary of businesses. 
  • Providing realistic goals to key stakeholders for achievement of goals. 
  • Create transparency to earn the trust and loyalty of employees. 

What are the seven things an operational plan should contain?

A business operational plan helps in decide on a strategy that will deliver the best results. If you want to run projects successfully, then prepare operational plans that help to build revenues. The operational strategy of a company is future-oriented and set the plans that fit the requirements. 

Let us look at the seven things to be included in a business operational plan:

  • Precise objective 
  • Delivery of activities 
  • Quality standards 
  • Best outcomes 
  • Staffing & resourceful needs
  • Milestone tracking 
  • Keep revising and updating monitoring procedures 

What are the three types of business operational plans?          

The business operational plan is acting as the blueprint for business procedures and helps your reach your milestones with both speed and ease. The three types of business operational plans include

Single-use plans: It is meant for a specific purpose in business operations and handle challenges promptly. The development of single-use plans helps deal with problems for top outcomes. 

Multi-use plans: It includes plans for stages of the business operation and implements these accurately. These work at many level with accuracy and efficacy. 

Ongoing plans: It is the best way to solve repetitive, assembly-line like issues in daily operations. Such plans help in business growth and thus eliminate prevailing troubles. 

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Free Operational Plan Templates

By Andy Marker | July 11, 2022

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We’ve rounded up the most useful collection of free organizational plan templates to record and track the goals and resource needs of your business or organization. 

Included on this page, you’ll find a basic operational plan template , a nonprofit operational plan template , a three-year operational plan template , and a five-year operational plan template .

Basic Operational Plan Template

Basic Operational Plan Template

Download Basic Operational Plan Template Microsoft Excel | Microsoft Word  

Use this basic, customizable operational plan template to create a detailed roadmap for your organization. With this template, the path to reaching your goals will be clear to all stakeholders, and team members will know exactly what tasks need to be completed and when. 

Having efficient and clear processes in place is critical for reaching your organizational goals. Learn more in this guide to operational excellence principles .

Nonprofit Operational Plan Template

Nonprofit Operational Plan Template

Download Nonprofit Operational Plan Template Microsoft Excel | Microsoft Word

Nonprofit organizations often have complex, long-term strategic goals. This operational plan template for nonprofits will help you develop a clear set of tasks and accountability measures to keep everyone apprised of next steps. Use this template to identify your goals, establish a clear plan, set and track your budgets, assign stakeholders, and implement reporting protocols. 

This guide to operations strategies will give you an overview of the steps necessary to develop a comprehensive plan for your organization.

Three-Year Operational Plan Template

3-Year Operational Plan Template

Download Three-Year Operational Plan Template — Microsoft Excel  

Your operational plan might include long-term tasks and deliverables. Use this operational plan template to chart your organization’s needs over a three-year period. Enter specific goals, delivery dates, responsibilities, and necessary resources on this customizable template to track progress and ensure that you are on your way to reaching your strategic goals. 

Your business or organization might also benefit from an operational audit, which is a chance to conduct a deep dive into strategic planning and to increase accountability. See this comprehensive guide to operational audits to learn more and gain access to additional resources and templates.

Five-Year Operational Plan Template

5-Year Operational Plan Template

Download Five-Year Operational Plan Template — Microsoft Excel  

Long-term planning is a key element of any organization. This five-year operational plan template gives you a detailed look at the steps and resources needed to reach your goals. Track deliverables, responsible parties, and resources in this customizable template. This template also helps team members visualize long-term needs and stay on top of their responsibilities and timelines. 

See this guide to operations management for more information, tips, tricks, and future trends in managing your organizational resources.

What Is an Operational Plan Template?

An operational plan template is a form that captures key details about a work plan. An operational plan includes specific actions and resources needed to reach certain milestones. It is more detailed and specific than a strategic or business plan.

Operational plans help project managers identify resource needs, maintain accountability, implement a reporting process, and maintain a budget.

Operational plan templates templates vary by type but typically include the following:

  • Delivery Date: Enter target completion dates for each task in your plan.
  • Evidence of Success: Write a short statement explaining how you will know when the goal has been achieved. 
  • Executive Summary: Describe the plan in a short paragraph that specifies how it differs from or relates to other plans in your organization.
  • Goals: Enter specific goals or milestones of your larger strategy or business plan.
  • Responsible Parties: Include the names of the stakeholders who are responsible for each task.
  • Resources Needed: Enter all resources necessary to complete each task, including on-hand resources and those you will need to procure.
  • Risks: Note any risks you may encounter.
  • Title: Enter the plan name or title.

Stay on Top of Operational Goals and Resource Needs with Smartsheet

Empower your people to go above and beyond with a flexible platform designed to match the needs of your team — and adapt as those needs change. 

The Smartsheet platform makes it easy to plan, capture, manage, and report on work from anywhere, helping your team be more effective and get more done. Report on key metrics and get real-time visibility into work as it happens with roll-up reports, dashboards, and automated workflows built to keep your team connected and informed. 

When teams have clarity into the work getting done, there’s no telling how much more they can accomplish in the same amount of time.  Try Smartsheet for free, today.

Discover why over 90% of Fortune 100 companies trust Smartsheet to get work done.

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10+ Operational Planning Examples to Fulfill your Strategic Goals

By Danesh Ramuthi , Oct 25, 2023

Operational Planning Examples

An operational plan is a comprehensive, action-driven document that maps out how daily activities within an organization fuel the journey towards achieving strategic objectives.

Essentially acting as the nexus between high-level strategy and practical execution, this plan ensures that every department, from human resources to specific departments, operates in synchrony, aligning their day-to-day activities with the broader strategic goals.

By streamlining processes, it fosters cohesive efforts amongst diverse cross-functional teams, ensuring that both individual team members and entire departments work together harmoniously towards the company goals.

Ready to sculpt your organization’s future? Start your journey with venngage business plan maker and leverage their expertly crafted operational plan templates . 

Click to jump ahead: 

Why is an operational plan important?

10 operational plan examples, what should an operational plan include, how to write an operational plan.

  • Strategic plan vs operational plan: What is the difference? 

In summary 

An operational plan is crucial because it serves as a bridge between a company’s high-level strategic planning and its day-to-day activities, ensuring that the business operations align with the strategic goals. 

While a strategic plan provides a long-term vision, outlining the company’s objectives and goals to gain competitive advantages in the business environment, the operational plan outlines the specific actions, key elements and resource allocation required to achieve those objectives. 

For example, while the strategic plan might set a goal for revenue growth over the fiscal year, the operational plan provides a detailed roadmap, breaking down major projects, assigning responsibilities to individual team members or specific departments and setting key performance indicators to monitor progress and ensure the entire organization works together effectively.

Operational planning, in essence, transforms the strategic objectives into actionable plans, ensuring that the entire team, from department heads to diverse cross-functional teams, is aligned and works in tandem to support revenue growth, increase productivity, and achieve the desired outcomes. 

Operational plans, through a well-structured operational planning process, also provide a clear understanding of the day-to-day activities, allowing team members to know their roles, leading to better collaboration and synergy. 

Moreover, by having clear operational plan examples or templates, businesses can ensure realistic expectations, manage their operating budget effectively and track progress through key performance metrics, thus ensuring that the company stays on course to realize its long-term vision.

Operational plans play a pivotal role in the business landscape, bridging the gap between strategic vision and tangible actions. They translate the overarching goals of an organization into detailed procedures, ensuring that daily operations are in line with the desired strategic outcomes. 

In the section below, I will explore a few operational plan examples, shedding light on their structure and importance.

Business operational plan example

A business operational plan is a comprehensive document that elucidates the specific day-to-day activities of a company. It presents a detailed overview of the company’s organizational structure, management team, products or services and the underlying marketing and sales strategies. 

For businesses, irrespective of their size, an operational plan can prove invaluable. By laying down the business goals and objectives, it acts as a blueprint, guiding entrepreneurs through the creation and implementation of strategies and action plans. The planning process also incorporates mechanisms to track progress and performance. 

Additionally, for startups or companies looking to scale, a meticulously crafted operational plan can be pivotal in securing funds from potential investors and lenders.

Business Operational Plan Template

Layered on this are details about the company’s organizational structure, its products or services and its marketing and sales strategies. 

The document also delineates the roles and responsibilities of each team member, especially the management and key personnel. Given the dynamic nature of the business environment, it is imperative to revisit and update the operational plan regularly.

Related: 15+ Business Plan Templates for Strategic Planning

Simple operational plan example

A simple operational plan, often used by startups or smaller enterprises, emphasizes the basics, ensuring that the fundamental aspects of the business operations are captured succinctly. While it might not delve into the intricacies of every operation, it provides an overview of day-to-day activities, highlighting the goals and objectives the business aims to achieve in the short term.

Green Sage Simple Clean Yellow Operational Plan

In essence, this plan revolves around core elements like the company’s main objectives for the fiscal year, key responsibilities assigned to individual team members and basic resource allocation. A straightforward market analysis might also be included, offering insights into customer needs and competitive advantages the business hopes to leverage.

Simple Clean Yellow Operational Plan

Though simple, this operational plan example remains pivotal for the organization. It provides a roadmap, guiding team members through their daily responsibilities while ensuring that everyone is working together towards shared goals. It becomes especially essential for diverse cross-functional teams, where clarity of roles can lead to increased productivity.

Colorful Shape Simple Operational Plan

Modern operational plan example

In today’s fast-paced business environment, the emphasis on efficiency and innovative processes is paramount. The modern operational plan example caters precisely to this demand. Ideal for organizations aiming to streamline processes and highlight workflow, this type of operational plan emphasizes a more dynamic approach to planning. 

Modern Clean Orange Operational Plan

It not only reflects the evolving nature of business operations but also provides a modern backdrop for content, ensuring that the presentation resonates with the current trends and technological advancements. The use of modern tools and platforms within this plan enables diverse cross-functional teams to work together seamlessly, ensuring that day-to-day activities are synchronized with the company’s long-term vision.

Clean Modern Shape Operational Plan

Furthermore, such an operational plan helps the entire organization stay agile, adapting rapidly to changes in the business environment and ensuring alignment with strategic goals.

Minimalist operational plan example

The minimalist operational plan example champions simplicity and clarity. By focusing on clear and concise business strategies, it eliminates any potential ambiguity, ensuring that team members and stakeholders have an unclouded understanding of the company’s objectives and goals. 

Simple Minimalist Operational Plan

The minimalist design not only promotes easy comprehension but also aligns with the modern trend of decluttering, ensuring that only the most vital components of the operational planning process are highlighted. 

This approach leaves no room for confusion, streamlining the planning process and making sure that individual team members and departments are aligned with the business’s key objectives. 

White Clean Lines Minimalist Operational Plan

Moreover, the flexibility offered by a minimalist design allows businesses to craft an operational plan template that is not only functional but also accurately reflects their brand image and core values, ensuring cohesion across all aspects of the business strategy.

Blue And Orange Minimalist Modern Operational Plan

Clean operational plan example

The clean operational plan example stands as a testament to this principle. Ideal for businesses that prioritize clarity and directness, this format seeks to convey goals and strategies without overwhelming stakeholders. 

While maintaining a neat and organized layout, it ensures that tasks are managed effectively, helping team members grasp their roles and responsibilities without getting lost in excessive details.

Pink Retro Clean Operational Plan

One of the primary advantages of a clean operational plan is its ability to eliminate distractions and focus solely on the critical aspects of operational planning. 

Such a design aids in making sure that diverse cross-functional teams can work together harmoniously ensuring that day-to-day activities align seamlessly with the company’s long-term vision. 

The simplicity of the clean operational plan not only supports revenue growth by ensuring efficiency but also reinforces the company’s strategic goals, making it an excellent tool in the arsenal of businesses that believe in clear communication and precise execution.  

An effective operational plan acts as a roadmap, directing how resources should be allocated and tasks should be performed to meet the company’s objectives. Here’s what a comprehensive operational plan should encompass:

  • Goals and objectives : Whether short-term or long-term, the operational plan should define clear goals and objectives that align with the company’s strategic plan. This gives direction to the entire organization, ensuring everyone is working towards a common aim.
  • Clear responsibilities for team members : It’s essential that team members understand their roles within the operational plan. By outlining who is responsible for what, the plan ensures that there are no overlaps or gaps in duties and that everyone has clarity on their day-to-day activities.
  • Assigned tasks: Alongside responsibilities, specific tasks need to be allocated to individual team members or specific departments. This granularity in assignment ensures that every aspect of the operational plan is covered.
  • Timeline: This provides a clear schedule for when each task or objective should start and finish. A well-defined timeline assists in monitoring progress and ensures that the plan stays on track.
  • Budget and resources : Every operational plan needs to factor in the budget and resources available. This includes everything from the operating budget to human resources, ensuring that the business has everything it needs to execute the plan effectively.

Read Also: 6 Steps to Create a Strategic HR Plan [With Templates]

As businesses evolve, it’s essential to have a comprehensive and adaptive operational plan in place to navigate the complexities of the business environment. Here’s a step-by-step guide to help you craft an effective operational plan:

Step 1: Define your goals and objectives

Begin with a clear understanding of your strategic goals and objectives. This will act as a foundation for your operational plan. Ensure that these goals are in alignment with your company’s strategic plan and provide both short-term and long-term visions for the business.

Step 2: Determine roles and responsibilities

Identify the key stakeholders, department heads and team members who will play pivotal roles in executing the plan. Assign responsibilities to ensure that everyone knows their part in the planning process and day-to-day activities.

Step 3: Develop a timeline and milestones

Establish a clear timeline that breaks down the operational planning process. Include key milestones to track progress and ensure the plan remains on target.

Step 4: Allocate budget and resources

Determine the resources required to achieve your goals and objectives. This includes estimating the operating budget, identifying human resources needs and other resource allocations, ensuring you have everything in place to support revenue growth and other business needs.

Step 5: Outline day-to-day operations

Detail the day activities that are integral to the business operations. This will provide clarity on how different tasks and functions work together, ensuring efficiency across diverse cross-functional teams.

Step 6: Monitor and measure performance

Integrate key performance metrics and indicators to regularly monitor progress. Using both leading and lagging indicators will provide a comprehensive view of how well the operational plan is being executed and where improvements can be made.

Step 7: Review and adjust regularly

The business environment is dynamic and as such, your operational plan should be adaptable. Regularly review the plan, comparing actual outcomes with desired outcomes and adjust as necessary to account for changes in the business environment or company goals.

Step 8: Document and communicate

Create an operational plan document, potentially using operational plan examples or an operational plan template for guidance. Ensure that the entire team, from individual team members to the entire organization, is informed and aligned with the plan.

Related: 7 Best Business Plan Software for 2023

Strategic plan vs operational plan: What is the difference?

When running an organization, both strategic and operational planning play pivotal roles in ensuring success. However, each has a distinct purpose, time horizon and scope. Here’s a breakdown of the differences between these two essential business plans:

  • Strategic plan : This plan sets the course for the organization’s future. It embodies the long-term vision and mission, detailing the objectives necessary to achieve it. The essence is how everyone, from C-suite executives to individual team members, collaborates towards realizing this vision.
  • Operational plan : This is the roadmap for the day-to-day activities of the organization. While the strategic plan looks at the bigger picture, the operational plan hones in on the tactics and execution. It is crafted to support organizational goals with a focus on short-term activities specific to departments or functions.

Time horizon :

  • Strategic plan : Long-term in nature, usually spanning three to five years.
  • Operational plan : Concentrates on the short-term, with plans laid out yearly, quarterly, or even monthly.

Modification and updates :

  • Strategic plan : This evolves over longer intervals, typically three to five years. There might be minor adjustments year over year based on changing business needs and the external business environment.
  • Operational plan : Due to its short-term focus, it requires frequent assessments. Plans might be adjusted yearly, quarterly or even monthly to ensure alignment with the strategic objectives and current business environment.

Created by :

  • Strategic plan : Crafted by the upper echelons of management – think CEO, CFO and other C-suite members.
  • Operational plan : These plans come to life through mid-level management and department heads, ensuring alignment with the broader strategic vision while catering to specific departmental needs.
  • Strategic plan : Broad in its outlook, it takes into account external factors like market trends, competition, customer needs and technological innovations.
  • Operational plan : This narrows down the focus to the internal workings of the organization. It revolves around technology in use, key performance indicators, budgeting, projects, tasks and the allocation of responsibilities among team members.

As we’ve traversed through the importance of operational planning to various operational plan examples, it becomes evident that having a detailed and efficient operational plan is pivotal. 

From the business-centric to the minimalist approach, every operational plan serves as the backbone, guiding team members and ensuring that day-to-day activities align with the long-term vision and strategic goals.

By knowing what should be included in these plans and how to craft them, businesses can navigate the complexities of their operational environment with greater confidence.

For those looking to refine their planning process or start from scratch, the world of digital tools has made it significantly easier. Venngage offers business plan maker and operational plan templates designed to simplify the process. 

Whether you need to create an operational plan or draft a business strategy, their intuitive platform can guide you every step of the way.

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  • Grasshopper

Operations Plan

  • Lesson Materials Operations Plan Worksheet
  • Completion time About 40 minutes

The operations section of your business plan is where you explain – in detail – you company's objectives, goals, procedures, and timeline. An operations plan is helpful for investors, but it's also helpful for you and employees because it pushes you to think about tactics and deadlines.

In the previous course, you outlined your company's strategic plan, which answers questions about your business mission. An operational plan outlines the steps you'll take to complete your business mission.

Your operations plan should be able to answer the following:

  • Who – The personnel or departments who are in charge of completing specific tasks.
  • What – A description of what each department is responsible for.
  • Where – The information on where daily operations will be taking place.
  • When –The deadlines for when the tasks and goals are to be completed.
  • How much – The cost amount each department needs to complete their tasks.

In this session, we explain each item to include in your operations plan.

Goals and Objectives

The key to an operations plan is having a clear objective and goal everyone is focused on completing. In this section of your plan, you'll clearly state what your company's operational objective is.

Your operational objective is different than your company's overall objective. In Course One , you fleshed out what your strategic objective was. Your operational objective explains how you intend to complete your strategic objective.

In order to create an efficient operational objective, think SMART:

  • Specific – Be clear on what you want employees to achieve.
  • Measurable – Be able to quantify the goal in order to track progress.
  • Attainable & Realistic – It's great to be ambitious but make sure you aren't setting your team up for failure. Create a goal that everyone is motivated to complete with the resources available.
  • Timely – Provide a deadline so everyone has a date they are working towards.

Operations plan goals and objectives

Different departments will have different operational objectives. However, each department objective should help the company reach the main objective. In addition, operational objectives change; the objectives aren't intended to be permanents or long term. The timeline should be scheduled with your company's long-term goals in mind.

Let's look at the following example for a local pizza business objective:

  • Strategic objective : To deliver pizza all over Eastern Massachusetts.
  • Technology department operational objective : To create a mobile app by January 2017 to offer a better user experience.
  • Marketing department operational objective : To increase website visitors by 50% by January 2017 by advertising on radio, top local food websites, and print ads.
  • Sales department operational objective : To increase delivery sales by 30%, by targeting 3 of Massachusetts's largest counties.

Sales department operational objective: To increase delivery sales by 30%, by targeting 3 of Massachusetts's largest counties.

Production Process

After you create your objectives, you have to think strategically on how you're going to meet them. In order to do this, each department (or team) needs to have all the necessary resources for the production process.

Resources you should think about include the following:

  • Suppliers – do you have a supplier (or more) to help you produce your product?
  • Technology team: app developing software
  • Marketing team: software licenses for website analytical tools
  • Sales team: headsets, phone systems or virtual phone system technology
  • Cost – what is the budget for each department?

In addition to the production process, you'll also need to describe in detail your operating process. This will demonstrate to investors that you know exactly how you want your business to run on a day-to-day basis.

Items to address include:

  • Location – where are employees working? Will you need additional facilities?
  • Work hours – will employees have a set schedule or flexible work schedule?
  • Personnel – who is in charge of making sure department tasks are completed?

Operations plan timeline

Creating a timeline with milestones is important for your new business. It keeps everyone focused and is a good tracking method for efficiency. For instance, if milestones aren’t being met, you'll know that it's time to re-evaluate your production process or consider new hires.

Below are common milestones new businesses should plan for.

When you completed your Management Plan Worksheet in the previous course, you jotted down which key hires you needed right away and which could wait. Make sure you have a good idea on when you would like those key hires to happen; whether it’s after your company hits a certain revenue amount or once a certain project takes off.

Production Milestones

Production milestones keep business on track. These milestones act as "checkpoints" for your overall department objectives. For instance, if you want to create a new app by the end of the year, product milestones you outline might include a beta roll out, testing, and various version releases.

Other product milestones to keep in mind:

  • Design phase
  • Product prototype phase
  • Product launch
  • Version release

Market Milestones

Market milestones are important for tracking efficiency and understanding whether your operations plan is working. For instance, a possible market milestone could be reaching a certain amount of clients or customers after a new product or service is released.

A few other market milestones to consider:

  • Gain a certain amount of users/clients by a certain time
  • Signing partnerships
  • Running a competitive analysis
  • Performing a price change evaluation

Financial Milestones

Financial milestones are important for tracking business performance. It's likely that a board of directors or investors will work with you on creating financial milestones. In addition, in startups, it's common that financial milestones are calculated for 12 months.

Typical financial milestones include:

  • Funding events
  • Revenue and profit goals
  • Transaction goals

In summary, your operations plan gives you the chance to show investors you know how you want your business to run. You know who you want to hire, where you want to work, and when you expect projects to be completed.

Download the attached worksheet and start putting your timelines and milestones together on paper.

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How to Write an Operations Plan Section of your Business Plan

An Operations Plan Template

Free Operations Plan Template

Ayush Jalan

  • December 14, 2023

Operations Plan Section

Your business plan is an elaborate set of instructions stating how to run your business to achieve objectives and goals. Each section describes a part of the process of reaching your desired goal. Similarly, the operations plan section of your business plan explains the production and supply of your product.

An operations plan is formed to turn plans into actions. It uses the information you gathered from the analysis of the market , customers, and competitors mentioned in the previous parts of your business plan and allows for the execution of relevant strategies to achieve desired results.

Operations Plan Template

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In this article, you will learn how to create an operations plan, its key elements, and an example to help get started drafting one for your business plan.

What Is an Operations Plan?

An operations plan is an in-depth description of your daily business activities centered on achieving the goals and objectives described in the previous sections of your business plan. It outlines the processes, activities, responsibilities of various departments and the timeframe of the execution.

The operations section of your business plan explains in detail the role of a team or department in the collective accomplishment of your goals. In other words, it’s a strategic allocation of physical, financial, and human resources toward reaching milestones within a specific timeframe.

A well-defined operational plan section of your business plan should be able to answer the following questions:

  • Who is responsible for a specific task or department?
  • What are the tasks that need to be completed?
  • Where will these operations take place?
  • When should the tasks be completed? What are the deadlines?
  • How will the tasks be performed? Is there a standard procedure?
  • How much is it going to cost to complete these tasks?

An Operations Plan Answers

How to Write an Operations Plan Section?

Creating an operational plan has two major stages, both addressing different aspects of your company. The first stage includes the work that has been done so far, whereas the second stage describes it in detail.

1. Development Phase

Development Phase

In this stage, you mention what you’ve done to get your business operations up and running. Explain what you aim to change and improvise in the processes. These are the elements your development section will contain:

Production workflow

: Explain all the steps involved in creating your product. This should be a highly informative, elaborate description of the steps. Here, you also mention any inefficiencies that exist and talk about the actions that need to be taken to tackle them.

Supply chains

Quality control, 2. manufacturing phase.

Manufacturing Phase

The development stage acquaints the reader with the functioning of your business, while the manufacturing stage describes the day-to-day operation.

This includes the following elements:

Outline of daily activities:

Tools and equipment:, special requirements:, raw materials:, productions:, feasibility:, why do you need an operations plan.

An operations plan is essentially an instruction manual about the workings of your business. It offers insight into your business operations. It helps investors assess your credibility and understand the structure of your operations and predict your financial requirements.

An operations plan reflects the real-time application of a business plan.

Internally, an operations plan works as a guide, which helps your employees and managers to know their responsibilities. It also helps them understand how to execute their tasks in the desired manner—all whilst keeping account of deadlines.

The operations plan helps identify and cut the variances between planned and actual performance and makes necessary changes. It helps you visualize how your operations affect revenue and gives you an idea of how and when you need to implement new strategies to maximize profits.

Advantages of Preparing an Operations Plan:

Offers clarity:, contains a roadmap:, sets a benchmark:, operations plan essentials.

Now that you have understood the contents of an operations plan and how it should be written, you can continue drafting one for your business plan. But before doing so, take a look at these key components you need to remember while creating your operational plan.

  • Your operations plan is fundamentally a medium for implementing your strategic plan. Hence, it’s crucial to have a solid strategic plan to write an effective operations plan.
  • Focus on setting SMART goals and prioritizing the most important ones. This helps you create a clear and crisp operations plan. Focusing on multiple goals will make your plan complicated and hard to implement.
  • To measure your goals, use leading indicators instead of lagging indicators. Leading indicators is a metric that helps you track your progress and predict when you will reach a goal. On the other hand, lagging indicators can only confirm a trend by taking the past as input but cannot predict the accomplishment of a goal.
  • It is essential to choose the right Key Performance Indicators (KPIs) . It is a good practice to involve all your teams while you decide your KPIs.
  • An operations plan should effectively communicate your goals, metrics, deadlines, and all the processes.

Now you’re all set to write an operations plan section for your business plan . To give you a headstart, we have created an operations plan example.

Operations Plan Example

Operations plan by a book publishing house

Track and Accomplish Goals With an Operations Plan

Drafting the operations plan section of your business plan can be tricky due to the uncertainties of the business environment and the risks associated with it. Depending on variables like your market analysis, product development, supply chain, etc., the complexity of writing an operations plan will vary.

The core purpose here is to put all the pieces together to create a synergy effect and get the engine of your business running. Create an effective operations plan to convey competence to investors and clarity to employees.

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Frequently Asked Questions

What role does the operations plan play in securing funding for a business.

The operations plan defines the clear goals of your business and what actions will be taken on a daily basis to reach them. So, investors need to know where your business stands, and it will prove the viability of the goals helping you in getting funded.

What are the factors affecting the operations plan?

  • The mission of the company
  • Goals to be achieved
  • Finance and resources your company will need

Can an operations plan be created for both start-up and established businesses?

Yes, both a startup and a small business needs an operations plan to get a better idea of the roadmap they want for their business.

About the Author

business operation plan sample

Ayush is a writer with an academic background in business and marketing. Being a tech-enthusiast, he likes to keep a sharp eye on the latest tech gadgets and innovations. When he's not working, you can find him writing poetry, gaming, playing the ukulele, catching up with friends, and indulging in creative philosophies.

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How to create an operating plan: Examples with template

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In today’s business environment, clear and consistent communication enables your team to have a shared understanding of the status and direction of your product. To this end, an operating plan collects your strategic objectives in one place, allowing everyone to grasp what they need to do, and how the product will remain successful.

How To Create An Operating Plan: Examples With Template

In this article you will learn what a product operating plan is, how it can help you achieve your objectives, and best practices for effectively implementing one within your project team.

What is an operating plan and why is it important for product managers?

A product operating plan is a document that outlines the strategic actions your team will take to achieve a specific goal. Most operating plans only cover a period of one to two years and serve a crucial role in the product development process . You can expect your operating plan to include budgets, resource allocation, timelines, and key performance indicators (KPIs).

The operating plan moves away from the big picture vantage point of vision and strategy, towards a more granular and tactical plan for the execution of product strategy.

The operating plan helps product managers assess the impact of changing business priorities and customer needs on the product roadmap . Product managers can use the operating plan as a tool to factor in and communicate changes across the organization, allowing the product development process to remain agile.

What goes into an operating plan?

An operating plan seeks to outline your product strategy to guide decisions and deliver on your stated goals. The operating plan comprises of the following:

  • Product goals and objectives — Define the product goals and objectives based on your product vision. Objectives should have clear deadlines and measurable outcomes that align with the business strategy
  • Milestone based plan — Create a milestone oriented plan to map your goals and objectives that can be tracked and measured against target
  • Structure of team, budget, resource, and timeline — Design your team, resources for the project, and budget allocation in order to work on the scope of the project and adhere to the milestones
  • Product metrics to measure progress — Identify and create the product metrics which can be used to measure the success of the product once it goes live to customers
  • Status check and interactive corrections — Iterate to customer requirements and watch for opportunities to make changes to the product

How to develop an effective operating plan

To better understand what goes into an effective operating plan we will breakdown each step and discuss best practices for approaching the following:

Identifying the product goals and objectives

Aligning with the strategy and vision of the product, selecting and tracking the product metrics.

The product goals derive from the product vision and strategy. To define these you should:

  • Break your vision into executable tasks (include the ‘what’ and not the ‘how’)
  • Ensure consistency with the product vision
  • Make you have a way to measure success

In order to align with the product strategy and vision, one should:

  • Infuse the product strategy and vision into all the steps of the product life cycle
  • Align the product vision with customer and business needs, as well as the values and principles of the company
  • Check alignment and correct any deviations with the vision

Identifying and tracking the right metrics is key to the success of any product and therefore the product team. Below are the steps to identify and track the right product metrics:

  • Identify the goal of your business and business strategy
  • Ask the right questions to help determine which goals would help track the success of your product against the business goals
  • Assign metrics as acquisition, engagement, retention, revenue, or referral
  • Create a platform to visualize and track the metrics

Implementing and monitoring an operating plan

A product operating plan provides you with an instrument to ensure your product will deliver on the stated vision, strategy, and goals. However, the success of your operating plan depends upon your ability to manage and monitor it throughout the course of the product lifecycle. Proper management of the operating plan includes:

Tracking success

Adjusting and/or pivoting course, keeping stakeholders aligned.

You can measure the success of a product operating plan by developing product metrics which allow you to quantify and track the progress of the plan. Also, having a visual representation of the metrics allows you to make better interpretations and display your progress visually.

Product metrics let you determine whether a product operates to plan or not. When your team performs as planned, there’s no need for further adjustment.

However, when the team misses, or finds themselves falling short of the agreed upon target, you need to take corrective action and pivot course.

Here, corrective action could come from aligning or augmenting resources, changing the budget allocation, or moving around the tasks based on the dependencies in the plan.

Because the operating plan has many moving parts and stakeholders involved, you need to ensure that you have the buy-in from all the stakeholders involved.

The best practices for ensuring stakeholder buy-in include:

  • Communication — Constant and consistent communication with all stakeholders will allow all everyone to be on board and aligned with the operating plan
  • Transparency — Being transparent with all stakeholders in terms of progress updates and any challenges/roadblocks that crop up during the course of executing the operating plan will ensure all stakeholders are are able to provide their full support
  • Status updates — Providing status updates to leadership and obtaining regular status communication from other stakeholder teams will ensure everyone remains aware of the state of your product

Common challenges and how to overcome them

As with anything, challenges will arise while working with a product operating plan. Rather than allowing these to grow into a bigger problem, you should work to mitigate following issues before they impact the health of your product:

Lack of authority

Communication challenges, visibility restraints.

Similar to the product manager role, the product operations or operating plan team has to work without direct authority, or people management responsibilities. You should be aware of this while trying to push the team towards your deliverables and use the operating plan as an influencing tool.

Communication is key to maintaining the flow of delivery across the product lifecycle. Insufficient communication or communication gaps can result in teams and stakeholders missing out on necessary changes or tasks. These knowledge gaps could result in misalignment, which impacts the product delivery timelines, as well as the scope.

Since the product operations team is a level above the product management, the product operations team may have limited visibility of the roadmap, customer needs, or the technical architecture/design information.

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Operating plan example

Below is an example of an operating plan that provides an illustration of what the process might look like for you. The operating plan focuses on two main steps:

Product vision and strategy

Product operating plan components.

To provide a mobile based shopping experience for a retail grocery store shopper (in addition to in store shopping which is currently available)

Product goal(s):

  • Complete an end-to-end customer journey on a mobile app (viewing inventory by categories, adding to cart or wish list, checkout, and completing payment)
  • Seamless experience in terms of navigation on the site, as well as understanding the pricing and assortment to the mobile platform users
  • Additional benefits of the mobile shopping experience in terms of reordering items, mobile based return/refund for eligible items
  • Discuss the scope of work needed to deliver complete functionality in terms of the mobile shopping experience to the mobile platform users
  • Create the plan for delivering the identified scope (e.g., to have the first version of the mobile grocery shopping platform released to customer within the next six months)
  • Identify the data engineering needs to provide a seamless mobile platform experience for grocery shopping (e.g., identify what categories of products will be available for user selection in the first version of mobile application and how many concurrent users can shop on the platform)
  • Determine the structure of the team and resourcing needs to deliver to scope and planned timelines (e.g., scrum team would develop the mobile platform in terms of frontend and backend and user experience engineers)
  • Identify the success metrics for the product (e.g., how many users were activated on the mobile platform, how many users could complete one successful workflow of the mobile grocery shopping experience, or the time taken to complete a checkout in store checkout)

Operating plan template

To help you get started on your own operating plan, use this template . The template includes all the key parameters that need to be tracked and mobilized in order to make the product operating plan successful.

The product operating plan is a key component of the product development and delivery lifecycle. Having a product operating plan allows you to outline the tactical steps and ensure successful product delivery and tracking of your product.

The product operating plan also fosters alignment with the vision, stakeholder buy-in, and sets the product and the product organization up for success.

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24 of My Favorite Sample Business Plans & Examples For Your Inspiration

Clifford Chi

Published: February 06, 2024

Free Business Plan Template

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I believe that reading sample business plans is essential when writing your own.

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As you explore business plan examples from real companies and brands, it’s easier for you to learn how to write a good one.

But what does a good business plan look like? And how do you write one that’s both viable and convincing. I’ll walk you through the ideal business plan format along with some examples to help you get started.

Table of Contents

Business Plan Format

Business plan types, sample business plan templates, top business plan examples.

Ask any successful sports coach how they win so many games, and they’ll tell you they have a unique plan for every single game. To me, the same logic applies to business.

If you want to build a thriving company that can pull ahead of the competition, you need to prepare for battle before breaking into a market.

Business plans guide you along the rocky journey of growing a company. And if your business plan is compelling enough, it can also convince investors to give you funding.

With so much at stake, I’m sure you’re wondering where to begin.

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  • Outline your idea.
  • Pitch to investors.
  • Secure funding.
  • Get to work!

You're all set!

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Fill out the form to get your free template.

First, you’ll want to nail down your formatting. Most business plans include the following sections.

1. Executive Summary

I’d say the executive summary is the most important section of the entire business plan. 

Why? Essentially, it's the overview or introduction, written in a way to grab readers' attention and guide them through the rest of the business plan. This is important, because a business plan can be dozens or hundreds of pages long.

There are two main elements I’d recommend including in your executive summary:

Company Description

This is the perfect space to highlight your company’s mission statement and goals, a brief overview of your history and leadership, and your top accomplishments as a business.

Tell potential investors who you are and why what you do matters. Naturally, they’re going to want to know who they’re getting into business with up front, and this is a great opportunity to showcase your impact.

Need some extra help firming up those business goals? Check out HubSpot Academy’s free course to help you set goals that matter — I’d highly recommend it

Products and Services

To piggyback off of the company description, be sure to incorporate an overview of your offerings. This doesn’t have to be extensive — just another chance to introduce your industry and overall purpose as a business.

In addition to the items above, I recommend including some information about your financial projections and competitive advantage here too.:

Keep in mind you'll cover many of these topics in more detail later on in the business plan. So, keep the executive summary clear and brief, and only include the most important takeaways.

Executive Summary Business Plan Examples

This example was created with HubSpot’s business plan template:

business plan sample: Executive Summary Example

This executive summary is so good to me because it tells potential investors a short story while still covering all of the most important details.

Business plans examples: Executive Summary

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Tips for Writing Your Executive Summary

  • Start with a strong introduction of your company, showcase your mission and impact, and outline the products and services you provide.
  • Clearly define a problem, and explain how your product solves that problem, and show why the market needs your business.
  • Be sure to highlight your value proposition, market opportunity, and growth potential.
  • Keep it concise and support ideas with data.
  • Customize your summary to your audience. For example, emphasize finances and return on investment for venture capitalists.

Check out our tips for writing an effective executive summary for more guidance.

2. Market Opportunity

This is where you'll detail the opportunity in the market.

The main question I’d ask myself here is this: Where is the gap in the current industry, and how will my product fill that gap?

More specifically, here’s what I’d include in this section:

  • The size of the market
  • Current or potential market share
  • Trends in the industry and consumer behavior
  • Where the gap is
  • What caused the gap
  • How you intend to fill it

To get a thorough understanding of the market opportunity, you'll want to conduct a TAM, SAM, and SOM analysis and perform market research on your industry.

You may also benefit from creating a SWOT analysis to get some of the insights for this section.

Market Opportunity Business Plan Example

I like this example because it uses critical data to underline the size of the potential market and what part of that market this service hopes to capture.

Business plans examples: Market Opportunity

Tips for Writing Your Market Opportunity Section

  • Focus on demand and potential for growth.
  • Use market research, surveys, and industry trend data to support your market forecast and projections.
  • Add a review of regulation shifts, tech advances, and consumer behavior changes.
  • Refer to reliable sources.
  • Showcase how your business can make the most of this opportunity.

3. Competitive Landscape

Since we’re already speaking of market share, you'll also need to create a section that shares details on who the top competitors are.

After all, your customers likely have more than one brand to choose from, and you'll want to understand exactly why they might choose one over another.

My favorite part of performing a competitive analysis is that it can help you uncover:

  • Industry trends that other brands may not be utilizing
  • Strengths in your competition that may be obstacles to handle
  • Weaknesses in your competition that may help you develop selling points
  • The unique proposition you bring to the market that may resonate with customers

Competitive Landscape Business Plan Example

I like how the competitive landscape section of this business plan below shows a clear outline of who the top competitors are.

Business plans examples: Competitive Landscape

It also highlights specific industry knowledge and the importance of location, which shows useful experience in this specific industry. 

This can help build trust in your ability to execute your business plan.

Tips for Writing Your Competitive Landscape

  • Complete in-depth research, then emphasize your most important findings.
  • Compare your unique selling proposition (USP) to your direct and indirect competitors.
  • Show a clear and realistic plan for product and brand differentiation.
  • Look for specific advantages and barriers in the competitive landscape. Then, highlight how that information could impact your business.
  • Outline growth opportunities from a competitive perspective.
  • Add customer feedback and insights to support your competitive analysis.

4. Target Audience

Use this section to describe who your customer segments are in detail. What is the demographic and psychographic information of your audience?

If your immediate answer is "everyone," you'll need to dig deeper. Here are some questions I’d ask myself here:

  • What demographics will most likely need/buy your product or service?
  • What are the psychographics of this audience? (Desires, triggering events, etc.)
  • Why are your offerings valuable to them?

I’d also recommend building a buyer persona to get in the mindset of your ideal customers and be clear on why you're targeting them.

Target Audience Business Plan Example

I like the example below because it uses in-depth research to draw conclusions about audience priorities. It also analyzes how to create the right content for this audience.

Business plans examples: Target Audience

Tips for Writing Your Target Audience Section

  • Include details on the size and growth potential of your target audience.
  • Figure out and refine the pain points for your target audience , then show why your product is a useful solution.
  • Describe your targeted customer acquisition strategy in detail.
  • Share anticipated challenges your business may face in acquiring customers and how you plan to address them.
  • Add case studies, testimonials, and other data to support your target audience ideas.
  • Remember to consider niche audiences and segments of your target audience in your business plan.

5. Marketing Strategy

Here, you'll discuss how you'll acquire new customers with your marketing strategy. I’d suggest including information:

  • Your brand positioning vision and how you'll cultivate it
  • The goal targets you aim to achieve
  • The metrics you'll use to measure success
  • The channels and distribution tactics you'll use

I think it’s helpful to have a marketing plan built out in advance to make this part of your business plan easier.

Marketing Strategy Business Plan Example

This business plan example includes the marketing strategy for the town of Gawler.

In my opinion, it really works because it offers a comprehensive picture of how they plan to use digital marketing to promote the community.

Business plans examples: Marketing Strategy

Tips for Writing Your Marketing Strategy

  • Include a section about how you believe your brand vision will appeal to customers.
  • Add the budget and resources you'll need to put your plan in place.
  • Outline strategies for specific marketing segments.
  • Connect strategies to earlier sections like target audience and competitive analysis.
  • Review how your marketing strategy will scale with the growth of your business.
  • Cover a range of channels and tactics to highlight your ability to adapt your plan in the face of change.

6. Key Features and Benefits

At some point in your business plan, you'll need to review the key features and benefits of your products and/or services.

Laying these out can give readers an idea of how you're positioning yourself in the market and the messaging you're likely to use. It can even help them gain better insight into your business model.

Key Features and Benefits Business Plan Example

In my opinion, the example below does a great job outlining products and services for this business, along with why these qualities will attract the audience.

Business plans examples: Key Features and Benefits

Tips for Writing Your Key Features and Benefits

  • Emphasize why and how your product or service offers value to customers.
  • Use metrics and testimonials to support the ideas in this section.
  • Talk about how your products and services have the potential to scale.
  • Think about including a product roadmap.
  • Focus on customer needs, and how the features and benefits you are sharing meet those needs.
  • Offer proof of concept for your ideas, like case studies or pilot program feedback.
  • Proofread this section carefully, and remove any jargon or complex language.

7. Pricing and Revenue

This is where you'll discuss your cost structure and various revenue streams. Your pricing strategy must be solid enough to turn a profit while staying competitive in the industry. 

For this reason, here’s what I’d might outline in this section:

  • The specific pricing breakdowns per product or service
  • Why your pricing is higher or lower than your competition's
  • (If higher) Why customers would be willing to pay more
  • (If lower) How you're able to offer your products or services at a lower cost
  • When you expect to break even, what margins do you expect, etc?

Pricing and Revenue Business Plan Example

I like how this business plan example begins with an overview of the business revenue model, then shows proposed pricing for key products.

Business plans examples: Pricing and Revenue

Tips for Writing Your Pricing and Revenue Section

  • Get specific about your pricing strategy. Specifically, how you connect that strategy to customer needs and product value.
  • If you are asking a premium price, share unique features or innovations that justify that price point.
  • Show how you plan to communicate pricing to customers.
  • Create an overview of every revenue stream for your business and how each stream adds to your business model as a whole.
  • Share plans to develop new revenue streams in the future.
  • Show how and whether pricing will vary by customer segment and how pricing aligns with marketing strategies.
  • Restate your value proposition and explain how it aligns with your revenue model.

8. Financials

To me, this section is particularly informative for investors and leadership teams to figure out funding strategies, investment opportunities, and more.

 According to Forbes , you'll want to include three main things:

  • Profit/Loss Statement - This answers the question of whether your business is currently profitable.
  • Cash Flow Statement - This details exactly how much cash is incoming and outgoing to give insight into how much cash a business has on hand.
  • Balance Sheet - This outlines assets, liabilities, and equity, which gives insight into how much a business is worth.

While some business plans might include more or less information, these are the key details I’d include in this section.

Financials Business Plan Example

This balance sheet is a great example of level of detail you’ll need to include in the financials section of your business plan.

Business plans examples: Financials

Tips for Writing Your Financials Section

  • Growth potential is important in this section too. Using your data, create a forecast of financial performance in the next three to five years.
  • Include any data that supports your projections to assure investors of the credibility of your proposal.
  • Add a break-even analysis to show that your business plan is financially practical. This information can also help you pivot quickly as your business grows.
  • Consider adding a section that reviews potential risks and how sensitive your plan is to changes in the market.
  • Triple-check all financial information in your plan for accuracy.
  • Show how any proposed funding needs align with your plans for growth.

As you create your business plan, keep in mind that each of these sections will be formatted differently. Some may be in paragraph format, while others could be charts or graphs.

The formats above apply to most types of business plans. That said, the format and structure of your plan will vary by your goals for that plan. 

So, I’ve added a quick review of different business plan types. For a more detailed overview, check out this post .

1. Startups

Startup business plans are for proposing new business ideas.

If you’re planning to start a small business, preparing a business plan is crucial. The plan should include all the major factors of your business.

You can check out this guide for more detailed business plan inspiration .

2. Feasibility Studies

Feasibility business plans focus on that business's product or service. Feasibility plans are sometimes added to startup business plans. They can also be a new business plan for an already thriving organization.

3. Internal Use

You can use internal business plans to share goals, strategies, or performance updates with stakeholders. In my opinion, internal business plans are useful for alignment and building support for ambitious goals.

4. Strategic Initiatives

Another business plan that's often for sharing internally is a strategic business plan. This plan covers long-term business objectives that might not have been included in the startup business plan.

5. Business Acquisition or Repositioning

When a business is moving forward with an acquisition or repositioning, it may need extra structure and support. These types of business plans expand on a company's acquisition or repositioning strategy.

Growth sometimes just happens as a business continues operations. But more often, a business needs to create a structure with specific targets to meet set goals for expansion. This business plan type can help a business focus on short-term growth goals and align resources with those goals.

Now that you know what's included and how to format a business plan, let's review some of my favorite templates.

1. HubSpot's One-Page Business Plan

Download a free, editable one-page business plan template..

The business plan linked above was created here at HubSpot and is perfect for businesses of any size — no matter how many strategies we still have to develop.

Fields such as Company Description, Required Funding, and Implementation Timeline give this one-page business plan a framework for how to build your brand and what tasks to keep track of as you grow.

Then, as the business matures, you can expand on your original business plan with a new iteration of the above document.

Why I Like It

This one-page business plan is a fantastic choice for the new business owner who doesn’t have the time or resources to draft a full-blown business plan. It includes all the essential sections in an accessible, bullet-point-friendly format. That way, you can get the broad strokes down before honing in on the details.

2. HubSpot's Downloadable Business Plan Template

Sample business plan: hubspot free editable pdf

We also created a business plan template for entrepreneurs.

The template is designed as a guide and checklist for starting your own business. You’ll learn what to include in each section of your business plan and how to do it.

There’s also a list for you to check off when you finish each section of your business plan.

Strong game plans help coaches win games and help businesses rocket to the top of their industries. So if you dedicate the time and effort required to write a workable and convincing business plan, you’ll boost your chances of success and even dominance in your market.

This business plan kit is essential for the budding entrepreneur who needs a more extensive document to share with investors and other stakeholders.

It not only includes sections for your executive summary, product line, market analysis, marketing plan, and sales plan, but it also offers hands-on guidance for filling out those sections.

3. LiveFlow’s Financial Planning Template with built-in automation

Sample Business Plan: LiveFLow

This free template from LiveFlow aims to make it easy for businesses to create a financial plan and track their progress on a monthly basis.

The P&L Budget versus Actual format allows users to track their revenue, cost of sales, operating expenses, operating profit margin, net profit, and more.

The summary dashboard aggregates all of the data put into the financial plan sheet and will automatically update when changes are made.

Instead of wasting hours manually importing your data to your spreadsheet, LiveFlow can also help you to automatically connect your accounting and banking data directly to your spreadsheet, so your numbers are always up-to-date.

With the dashboard, you can view your runway, cash balance, burn rate, gross margins, and other metrics. Having a simple way to track everything in one place will make it easier to complete the financials section of your business plan.

This is a fantastic template to track performance and alignment internally and to create a dependable process for documenting financial information across the business. It’s highly versatile and beginner-friendly.

It’s especially useful if you don’t have an accountant on the team. (I always recommend you do, but for new businesses, having one might not be possible.)

4. ThoughtCo’s Sample Business Plan

sample business plan: ThoughtCo.

One of the more financially oriented sample business plans in this list, BPlan’s free business plan template dedicates many of its pages to your business’s financial plan and financial statements.

After filling this business plan out, your company will truly understand its financial health and the steps you need to take to maintain or improve it.

I absolutely love this business plan template because of its ease-of-use and hands-on instructions (in addition to its finance-centric components). If you feel overwhelmed by the thought of writing an entire business plan, consider using this template to help you with the process.

6. Harvard Business Review’s "How to Write a Winning Business Plan"

Most sample business plans teach you what to include in your business plan, but this Harvard Business Review article will take your business plan to the next level — it teaches you the why and how behind writing a business plan.

With the guidance of Stanley Rich and Richard Gumpert, co-authors of " Business Plans That Win: Lessons From the MIT Enterprise Forum ", you'll learn how to write a convincing business plan that emphasizes the market demand for your product or service.

You’ll also learn the financial benefits investors can reap from putting money into your venture rather than trying to sell them on how great your product or service is.

This business plan guide focuses less on the individual parts of a business plan, and more on the overarching goal of writing one. For that reason, it’s one of my favorites to supplement any template you choose to use. Harvard Business Review’s guide is instrumental for both new and seasoned business owners.

7. HubSpot’s Complete Guide to Starting a Business

If you’re an entrepreneur, you know writing a business plan is one of the most challenging first steps to starting a business.

Fortunately, with HubSpot's comprehensive guide to starting a business, you'll learn how to map out all the details by understanding what to include in your business plan and why it’s important to include them. The guide also fleshes out an entire sample business plan for you.

If you need further guidance on starting a business, HubSpot's guide can teach you how to make your business legal, choose and register your business name, and fund your business. It will also give small business tax information and includes marketing, sales, and service tips.

This comprehensive guide will walk you through the process of starting a business, in addition to writing your business plan, with a high level of exactitude and detail. So if you’re in the midst of starting your business, this is an excellent guide for you.

It also offers other resources you might need, such as market analysis templates.

8. Panda Doc’s Free Business Plan Template

sample business plan: Panda Doc

PandaDoc’s free business plan template is one of the more detailed and fleshed-out sample business plans on this list. It describes what you should include in each section, so you don't have to come up with everything from scratch.

Once you fill it out, you’ll fully understand your business’ nitty-gritty details and how all of its moving parts should work together to contribute to its success.

This template has two things I love: comprehensiveness and in-depth instructions. Plus, it’s synced with PandaDoc’s e-signature software so that you and other stakeholders can sign it with ease. For that reason, I especially love it for those starting a business with a partner or with a board of directors.

9. Small Business Administration Free Business Plan Template

sample business plan: Small Business Administration

The Small Business Administration (SBA) offers several free business plan templates that can be used to inspire your own plan.

Before you get started, you can decide what type of business plan you need — a traditional or lean start-up plan.

Then, you can review the format for both of those plans and view examples of what they might look like.

We love both of the SBA’s templates because of their versatility. You can choose between two options and use the existing content in the templates to flesh out your own plan. Plus, if needed, you can get a free business counselor to help you along the way.

I’ve compiled some completed business plan samples to help you get an idea of how to customize a plan for your business.

I chose different types of business plan ideas to expand your imagination. Some are extensive, while others are fairly simple.

Let’s take a look.

1. LiveFlow

business plan example: liveflow

One of the major business expenses is marketing. How you handle your marketing reflects your company’s revenue.

I included this business plan to show you how you can ensure your marketing team is aligned with your overall business plan to get results. The plan also shows you how to track even the smallest metrics of your campaigns, like ROI and payback periods instead of just focusing on big metrics like gross and revenue.

Fintech startup, LiveFlow, allows users to sync real-time data from its accounting services, payment platforms, and banks into custom reports. This eliminates the task of pulling reports together manually, saving teams time and helping automate workflows.

"Using this framework over a traditional marketing plan will help you set a profitable marketing strategy taking things like CAC, LTV, Payback period, and P&L into consideration," explains LiveFlow co-founder, Lasse Kalkar .

When it came to including marketing strategy in its business plan, LiveFlow created a separate marketing profit and loss statement (P&L) to track how well the company was doing with its marketing initiatives.

This is a great approach, allowing businesses to focus on where their marketing dollars are making the most impact. Having this information handy will enable you to build out your business plan’s marketing section with confidence. LiveFlow has shared the template here . You can test it for yourself.

2. Lula Body

Business plan example: Lula body

Sometimes all you need is a solid mission statement and core values to guide you on how to go about everything. You do this by creating a business plan revolving around how to fulfill your statement best.

For example, Patagonia is an eco-friendly company, so their plan discusses how to make the best environmentally friendly products without causing harm.

A good mission statement  should not only resonate with consumers but should also serve as a core value compass for employees as well.

Patagonia has one of the most compelling mission statements I’ve seen:

"Together, let’s prioritise purpose over profit and protect this wondrous planet, our only home."

It reels you in from the start, and the environmentally friendly theme continues throughout the rest of the statement.

This mission goes on to explain that they are out to "Build the best product, cause no unnecessary harm, and use business to protect nature."

Their mission statement is compelling and detailed, with each section outlining how they will accomplish their goal.

4. Vesta Home Automation

business plan example: Vesta executive summary

This executive summary for a smart home device startup is part of a business plan created by students at Mount Royal University .

While it lacks some of the sleek visuals of the templates above, its executive summary does a great job of demonstrating how invested they are in the business.

Right away, they mention they’ve invested $200,000 into the company already, which shows investors they have skin in the game and aren’t just looking for someone else to foot the bill.

This is the kind of business plan you need when applying for business funds. It clearly illustrates the expected future of the company and how the business has been coming along over the years.

5. NALB Creative Center

business plan examples: nalb creative center

This fictional business plan for an art supply store includes everything one might need in a business plan: an executive summary, a company summary, a list of services, a market analysis summary, and more.

One of its most notable sections is its market analysis summary, which includes an overview of the population growth in the business’ target geographical area, as well as a breakdown of the types of potential customers they expect to welcome at the store. 

This sort of granular insight is essential for understanding and communicating your business’s growth potential. Plus, it lays a strong foundation for creating relevant and useful buyer personas .

It’s essential to keep this information up-to-date as your market and target buyer changes. For that reason, you should carry out market research as often as possible to ensure that you’re targeting the correct audience and sharing accurate information with your investors.

Due to its comprehensiveness, it’s an excellent example to follow if you’re opening a brick-and-mortar store and need to get external funding to start your business .

6. Curriculum Companion Suites (CSS)

business plan examples: curriculum companion suites

If you’re looking for a SaaS business plan example, look no further than this business plan for a fictional educational software company called Curriculum Companion Suites. 

Like the business plan for the NALB Creative Center, it includes plenty of information for prospective investors and other key stakeholders in the business.

One of the most notable features of this business plan is the executive summary, which includes an overview of the product, market, and mission.

The first two are essential for software companies because the product offering is so often at the forefront of the company’s strategy. Without that information being immediately available to investors and executives, then you risk writing an unfocused business plan.

It’s essential to front-load your company’s mission if it explains your "Why?" and this example does just that. In other words, why do you do what you do, and why should stakeholders care? This is an important section to include if you feel that your mission will drive interest in the business and its offerings.

7. Culina Sample Business Plan

sample business plan: Culina

Culina's sample business plan is an excellent example of how to lay out your business plan so that it flows naturally, engages readers, and provides the critical information investors and stakeholders need. 

You can use this template as a guide while you're gathering important information for your own business plan. You'll have a better understanding of the data and research you need to do since Culina’s plan outlines these details so flawlessly for inspiration.

8. Plum Sample Business Plan

Sample business plan: Plum

9. LiveShopBuy Sample Business Plan

Sample business plan: LiveShopBuy

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Operational Planning: How to Make an Operational Plan

June 6, 2022 - 10 min read

Yuvika Iyer

Having a strategic plan is essential to any company, but it's not enough. To ensure that the broader organizational goals are within reach, you need an operational plan for day-to-day work..

In this blog post, we’ll explain what an operational plan is, show you how to create one without feeling overwhelmed, and provide you with an example of an operational plan. We’ll also share our pre-built templates that you can start with to streamline the process.

What is an operational plan?

An operational plan is a document that outlines the key objectives and goals of an organization and how to reach them.

The document includes short-term or long-term goals in a clear way so that team members know their responsibilities and have a clear understanding of what needs to be done.

Crafting an operational plan keeps teams on track while guiding them in making crucial decisions about the company's long-term strategy.

Operational planning vs strategic planning

Though related to each other, these two planning strategies differ in their focus.

Operational planning is the process of the day-to-day work to execute your strategy. It ensures you have all the resources and staff necessary to get work done efficiently.

On the other hand, strategic planning is about looking ahead into the future, identifying the upcoming pipeline, and figuring out how you can prepare for it.

According to the U.S. Bureau of Labor, nearly 7 million Americans are self-employed, with an additional 10 million employed by small businesses. 

If you're working at a large corporation, chances are your company will have some form of strategic goals in place. However, if you're one of the millions who work remotely and independently, your success will rely on operational planning instead.

What are the key elements of an operational plan?

The success of operational planning largely depends on setting realistic expectations for all teams.

Here are the key elements of a functional operational plan:

  • Clearly define the ultimate vision or objective for the plan
  • Review and break down the smaller goals for the operating budget, team, and resources required to put the plan into action
  • Assign budgets, team members, key stakeholders, and resources
  • Monitor progress with consistent reports
  • Refine the operational plan and be ready to pivot if needed

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Ensure all teams understand the parameters of success. Doing this shows how their work contributes to wider company goals and ensures better decision-making for the business operation.

How to create an operational planning process

Think of an operational plan as a key component in a team puzzle. It provides employees with a manual on how to operate the company.

It should be created in tandem with other foundational documents like an organizational mission statement, vision document, or business strategy. Daily, it can help answer questions such as:

  • Who should be working on what?
  • How can we mitigate those risks?
  • How will resources be assigned for different tasks?
  • Are there any internal and external risks facing the business?

To create a successful operational plan, it's important to define goals clearly. Here are several steps that will help you develop a functional operating plan:

Start with the strategic plan

Before defining an operational goal, make sure your strategic objectives are in place and relevant.

Prioritize the most critical activities first

Once these goals have been decided on, prioritize the most critical activities required to achieve these aims.

Stop diluting team efforts and let them focus on the most important goals first. Doing this means everyone works on a smaller set of tasks, instead of spreading themselves thin in multiple areas. It also helps in optimizing available resources.

Use predictive indicators

For a robust operational plan, consider using key performance metrics or indicators that can help you determine project progress and lend visibility to team activities. 

While lagging indicators look backward, leading indicators look to the future. Think of the plan as a car — the rear-view mirror would be a lagging indicator, while the windshield would be the leading indicator.

A leading indicator could be a new product, higher customer satisfaction levels, or new markets. Examples of lagging indicators include the number of people who attended an event or the monthly operating expenses for specific departments. 

Instead of lagging indicators, use leading indicators. Lagging metrics will show that your efforts are falling short only after you execute the operations.

Leading KPIs include predictive measures that allow early identification of problems before they become critical and impact business performance negatively.

Get team buy-in

The key to defining appropriate KPIs is involving the whole team in the process. Meet to discuss the business goals and figure out what measurements are right for the team instead of working independently or outsourcing them.

Ensure consistent communication

Communication is key. By understanding your company's metrics and what they mean, you'll be able to work together more effectively with colleagues to reach common goals.

Operational plan example

Let’s say that a company plans to increase production volume by 50% at the end of a fiscal year.

When the company goal is clear, the team will make a strategic plan with three main components: marketing, sales, and operations.

This can be further broken down into an operational plan, which will assign resources, teams, budgets, and timelines for different departments such as manufacturing, sourcing, accounts, finance, and logistics to achieve the increase in production. Such a plan should include a financial summary and financial projections as well.

Operational plan template

Think about the example above. The goals and parties involved are clear as part of the operational plan. At the same time, to remain on track, the plan requires continuous analysis and reviews. An operational plan template can be extremely helpful to achieve that.

An operational template can be a simple document that is reused for different plans by the same organization. However, it is also possible and extremely helpful to make use of project management software tools to create one.

For instance, Gantt charts can serve exactly that purpose. Using a Gantt chart as an operational plan template, it is possible to create and manage plans, track changes and edit project-related activities in real time. The chart allows clear visibility for timelines, tasks, responsibilities, and team members.

Operational planning advantages and disadvantages

Most businesses utilize an operational plan to keep track of their daily tasks. 

The plan outlines the day-to-day activities for running the organization — teams, managers, and employees are then able to visualize their contribution, which is crucial for reaching company goals.

But every process has two sides. Let’s review the operational planning advantages and disadvantages in more detail.

Operational planning advantages

Clarifies organizational goals.

An operational plan helps managers and department heads define their daily tasks, responsibilities, and activities in detail.

It also illustrates how individual team members contribute to the overall company or department goals. Without a clearly defined plan, managers and employees have no way to measure their daily tasks against predefined outcomes.

Boosts team productivity

Business owners are always looking for ways to increase productivity, which in turn translates into higher profits. One of the best and easiest ways to boost efficiency is through an operational plan.

Employees are more productive when they know their daily objectives and responsibilities. Conversely, if they're unsure of what is required of them, chances are their productivity will suffer. 

An operational plan provides this vital information to employees in each department and across the company as a whole.

Enhance organizational profitability

Having a plan helps in keeping projects and teams on track.

When operations are managed properly, teams are able to consistently increase revenue and develop new products.

Innovation pays off. A BCG survey points out that 60% of companies that are committed to innovation report steadily increasing revenues year after year. With an operational plan in place, teams are able to innovate better and faster.

Improves competitive advantages

Competitive advantages are made up of multiple levels and components.

Coordinating the different parts with an operational plan will make your workflows run more smoothly. This allows you to deliver high-quality deliverables on time, creating an outstanding customer experience and keeping you ahead of the competition.

Operational planning disadvantages

Possibility of human error.

Human error is a common problem in manufacturing that can often occur when transitioning from production to sale.

Operations management teams will need to coordinate effectively with diverse cross-functional teams such as finance, accounting, engineering, and human resources. In doing so, each team will have a clear understanding of the end goals of each department.

Interdependency amongst parts

One of the main disadvantages of implementing an operations planning process is that its success depends on coordination across parts.

Plans end up failing due to one part not working, which can have an adverse impact on the subsequent process. Disruptions in one process can end up affecting the entire process, making the entire operational plan useless.

Using Wrike for operational planning

Boost your organization by ensuring every project starts off on the right foot. Wrike's award-winning project management tools can help you create and execute operational plans with various pre-built templates . 

Establish your plan, monitor progress, and be prepared to pivot if necessary. With Wrike, you can share real-time data, making all milestones crystal clear for your team and helping them stay updated and on track. 

Choose the most suitable template and start a free two-week trial of Wrike today!

Yuvika Iyer

Yuvika Iyer

Yuvika is a freelance writer who specializes in recruitment and résumé writing.

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Work Skills You Need on Your Resume in 2021

Work Skills You Need on Your Resume in 2021

Navigating the highly competitive job market can be brutal. In a recent Jobvite survey, nearly three in four respondents said they believe finding a job has become much harder following the pandemic.  It’s clearer now more than ever how important it is for your resume to stand out. In fact, nearly 24% of hiring managers spend 30 seconds or less reviewing a resume to determine whether a candidate is qualified for a position or not. You quite literally have seconds to catch their attention before your resume ends up in the recycling bin with the rest of the candidates that didn’t make the cut. So, how exactly do you set yourself apart and stand out from the crowd? Highlighting your work skills on your resume is the best place to start. We did some digging and pulled together some work skills examples in various categories to inspire you to revitalize your resume.  Important social work skills for the workplace What are social work skills? Social skills, otherwise known as interpersonal skills, are essential in helping us communicate with one another in the workplace. These skills allow us to build relationships, interact, and communicate with those around us in a meaningful and effective way. This includes verbal and nonverbal cues.  Social work skills are essential in every job. Whether you work on a team, are in a client-facing role, or are an individual contributor reporting to a direct manager, solid social skills will help you succeed in your position.  Let’s take a look at some of the most important social work skills for the workplace:  1. Empathy One of the best ways to interact well with others is to put yourself in their shoes and understand how they feel. Empathetic people can understand how others are feeling and can identify with those feelings in some way.  Having empathy is a vital trait, especially for those who hold leadership positions. Being empathetic isn’t something you can force, and it doesn’t happen overnight if it doesn’t come naturally to you. This skill takes a conscious effort to build and will help you forge and maintain stronger workplace relationships. 2. Active listening Have you ever been in the middle of a conversation with a colleague and felt like they weren’t paying attention to a single word you were saying? Or have you ever been chatting with a coworker and felt like they heard you and gave you their utmost attention? The latter is known as active listening.  Active listening involves giving someone your full, undivided attention and it allows you to build trust and strong relationships with your colleagues and clients. Active listening requires practice, but it is a skill that can be acquired with proper training and effort. 3. Emotional intelligence At a high level, emotional intelligence refers to recognizing and being aware of the emotions of both yourself and other people. Those with high emotional intelligence are known for being self-aware and can practice self-regulation, particularly in stressful and potentially overwhelming situations at work. Emotional intelligence is critical in the workplace because it contributes to strong, long-term relationships and can help you manage and appropriately tailor your reactions.  4. Conflict resolution According to recent research, 65% of workers experienced conflict with another coworker. Conflict is inevitable in the workplace, which means developing a solid set of conflict resolution skills can help you manage and navigate these situations efficiently.  Conflict resolution is the ability to address the root cause of disagreements and devise a solution that works for all parties involved. You can use various techniques to help resolve conflicts, so it’s essential to learn and understand how to address different disputes. 5. Written communication Social skills refer to how we communicate with one another, which means written skills are a must. Some forms of written communication include emails, instant messages, documents, reports, slide decks, and your resume. Using appropriate grammar, proper spelling, and following formatting guidelines will allow you to communicate effectively with others. 6. Nonverbal communication When it comes to communication, it’s easy to think about what we are saying, but we don’t always focus on how we are saying it. Nonverbal skills can dramatically impact the way your message is received.  Your body language, eye contact, facial expressions, and tone can completely change the message you are trying to deliver to your coworkers. It’s important to be aware of these subtle cues so that you can make sure your message isn’t misconstrued or misinterpreted.  Work-related skills for virtual environments You might not be working with your colleagues side-by-side in the same office. In addition to the skills we discussed above, remote work requires some different skills and disciplines.  Below are a few competencies that you’ll definitely want to have when collaborating in virtual work environments:  Self-motivation: There’s a big difference between in-person office environments and virtual workplace settings. At the office, your manager can simply stop by your desk or quickly check in to see how things are going. While your supervisor can technically do the same via email or instant message, you ultimately don’t have anyone looking over your shoulder 24/7 at your home office (unless you have pets, children, or spouses nearby!). That means self-motivation and knowing how to hold yourself accountable to get your work done are vital to helping you thrive in a virtual role. Adaptability: Adaptability is beneficial in any setting, but it’s a particularly beneficial skill in virtual environments. Whether you’re working with a distributed team and constantly trying to navigate time zones or your presentation gets interrupted due to an unreliable internet connection, adaptability is an important skill to help you navigate the unexpected and ever-changing conditions you may find yourself running up against. Digital and technical knowledge: In virtual environments, employees work remotely and generally rely on several tools to collaborate and tackle their to-do lists. Between project management software, instant messaging, video conferencing, document sharing, and email, there are many different technologies to navigate daily. If you’re working in a virtual environment, it’s essential to feel comfortable using these platforms if you want to keep up with the pace of your work. It’s also worth mentioning that, while you still may be able to reach the IT help desk, you may not receive assistance as quickly as you would in an office setting. That means you might have to do some troubleshooting and problem-solving on your own. What teamwork skills are important for 2021? Teamwork makes the dream work, right?  Teamwork skills are a subset of skills that enable us to work well with groups of people (meaning, our teams) to achieve a shared goal or outcome. In 2021 and beyond, as we see a shift toward hybrid work models, honing in on your teamwork skills can help you land your dream gig. Here are the teamwork skills that are important to develop for 2021 and beyond: 1. Reliability Being reliable is arguably the most crucial teamwork skill. Those who are reliable can be depended on and trusted to do their part time and time again. They show a certain level of commitment to their work and colleagues, meet deadlines (or even get work in early), and follow through on any action or task they say they will do.  You want to be a reliable teammate so your colleagues and your employer will have faith in you. And the more trustworthy you are, the more responsibility you will be trusted with over time, which may boost your career growth in the long run. It’s even more important to showcase your reliability in a virtual workplace environment through clear and frequent communication. 2. Accountability Accountability goes hand-in-hand with reliability. But beyond being reliable, accountability is all about taking responsibility for one’s work — even when that includes mistakes or failures.  There’s no room for the blame game or pointing fingers on teams that work well with one another, which means you have to hold yourself accountable and take fault when necessary. Your teammates will likely think more of you if you’re willing to admit you’re wrong, as opposed to constantly shifting blame or pointing fingers when issues arise. 3. Respectfulness A little bit of respect goes a long way, especially at work. According to Indeed, respectfulness in the workplace reduces stress, increases productivity and collaboration, improves employee satisfaction, and creates a fair environment. You need to respect your team members, manager, and clients to do your best work together.  Acts of respect include acknowledging others and calling them by name, encouraging and exchanging opinions and ideas without judgment, giving credit where it’s due, and listening to and understanding your teammates. 4. Collaboration There is no successful teamwork without collaboration. Collaboration is working together with one or more people on a project or toward a shared goal.  When employees can work together and collaborate successfully, they can share ideas and come up with practical solutions to complex problems. Brainstorming, open discussions, workshops, and knowledge sharing sessions are all examples of collaboration that lead to great teamwork.  5. Persuasion Have you ever worked with a teammate who insists on working their way, even if the rest of the team agrees to pursue another route? How do you keep making progress on your project or goal if one team member isn’t on the same page? That’s where your skills of persuasion come in handy.  Sometimes you might have to persuade a team member to see another point of view and change their mind to benefit the rest of the group. But persuasive skills are more than just getting someone to change their mind and see your perspective — it’s about doing so in an empathetic and respectful way in order to maintain a healthy working relationship. 6. Constructive feedback for improvement You should be able to offer your teammate constructive feedback to help them improve and vice versa. Exchanging feedback not only benefits individuals and the team as a whole but also adds value to your organization by creating an opportunity for constant growth.  Giving feedback requires offering suggestions for improvement in a positive way, while receiving feedback requires listening with an open mind and a willingness to change.  Work skills that work on any resume Sure, there are specialized skills for different roles and industries. Engineers add their programming skills to their resume, project managers add project management certifications and relevant skills, and HR professionals add the performance management and HRIS systems they’ve previously used. While there are specialized skills you’ll want to emphasize on your resume based on your industry and role (and trust us, those are important), there are also some work skills that are relevant on any resume. These include:  Creativity: Creativity is an essential component of innovation and complex problem-solving. In its most basic form, creativity requires thinking about a problem or task differently and using your imagination to form and test new ideas. Problem-solving: All employers value problem-solving abilities because they want to hire people who can break down problems and develop effective solutions. To showcase your problem-solving skills, you might possess a range of qualities such as analysis, evaluation, decision-making, and communication. Time management: No employer wants to hire someone who doesn’t make good use of their time and will have a hard time getting their work done. Your future employer wants to know that you’ll be able to meet deadlines, effectively use your workday to get tasks accomplished, and handle your workload without a lot of babysitting. Examples of specific time management responsibilities include goal setting, prioritizing tasks, meeting deadlines, and minimizing or eliminating distractions for optimal focus. Leadership: Showcasing how you’ve demonstrated leadership in your previous roles can demonstrate to your future potential employer what type of employee you are. Being an effective leader can increase your advancement opportunities within your organization. Use specific examples of successful leadership on your resume for the most significant impact.  So how do you showcase these skills on your resume? Now that you know what work skills for resumes employers want to see, you’re bound to have this question: Where do you put them? Keep in mind that the goal of your resume is to prove that you’re a qualified, no-brainer fit for the role you’re applying for. That’s why your smartest move is to tailor your resume to a specific job. Take a fine-tooth comb to the job description and identify words or skills that are repeated or emphasized. Those are traits that you should be incorporating in your own resume (provided you honestly possess them, of course). The most important skills should go as close to the top of your document as possible, because remember, hiring managers are only skimming for a few seconds. As for where you can work these skills in, you have a number of options, including:  Your professional summary at the top of your document A dedicated key skills section where you can bullet out your most relevant abilities Your past positions, where you can demonstrate how you applied your skills in previous jobs Finally, remember that many of your work skills and social work skills — from communication and time management to problem-solving and active listening — will be on display throughout the hiring process and your interviews.  So, it should go without saying, but show up on time, respond to messages promptly and respectfully, and treat everybody respectfully. After all, when it comes to your work skills, employers want you to show — and not just tell.

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Define goals with an operational plan template

business operation plan sample

Employees who understand their roles and how they contribute to overall company success tend to be more invested and feel more valued. That engagement can lead to more productive and satisfied employees.

One way to proactively ensure employees feel fulfilled is by creating a strategy on an operational plan template, a tool that can propel your company’s short and long-term success. Before we share what this template looks like, however, it’s always good to refresh ourselves on its purpose and how it can drive results.

Get the template

What is an operational plan template?

An operational plan template defines company goals and creates detailed outlines for how each employee, team, or department contributes to efforts. A smaller business may use these templates to outline an employee’s daily tasks while larger organizations might create outlines on a department or team level.

Why should you use operational plan templates?

Operational plan templates provide a transparent view of your company’s daily procedures and highlights how each department’s roles contribute to a smooth operation. By using an operational plan template, you can understand how your company ticks and develop a solid structure to ensure all cogs move in the same direction. An operational plan template:

  • Helps define employee roles and how they contribute to your organization’s goals
  • Provides detailed instructions on daily operating tasks
  • Creates an understanding of how different departments’ roles come together to achieve goals
  • Potentially leads to higher job satisfaction for increased employee productivity
  • Defines short and long-term goals
  • Provides guidance on realistic deadlines for specific goals
  • Helps you draw conclusions about resource needs and make financial projections
  • Allows everyone within your organization to always be on the same page
  • Creates transparency within your organization, leading to greater trust and loyalty among employees

You can increase the benefits of operational plan templates by including as much detail as possible when designing or using them. Though you may also want to create custom templates for specific uses, having examples on-hand can help inspire which areas to focus on for your business operation.

What are some examples of operational plan template

Operational plans are important to businesses in a variety of contexts. An entrepreneur might create an operational plan so they have a series of guideposts and a better understanding of the company mission, vision, and values when launching a startup. A well-established business might use an operational plan as an overall  path for the future. The following operational plan templates can help you create a robust business structure:

Single-use operational plan template

You can apply a single-use Operational Plan Template to goals, visions, or transitions outside normal operations. You might create a single-use operational plan when you start your company, expand to an additional location, or undergo rebranding. Other goals that may call for this type of operational plan include:

  • Expanding your company’s online presence
  • Offering your products or services online
  • Hitting a specific sales milestone, such as reaching your thousandth sale
  • Closing any skill gaps in your existing workforce
  • Increasing efficiency in a specific department

Having a plan for one-time or short-term company goals can help you define, achieve, and measure success. Individual departments may also create single-use operational plans to drive specific efforts. Human resources, for example, may create a hiring plan.

Ongoing operational plan template

An ongoing operational plan template defines long-term organizational goals. It can create transparency into how your company delegates and achieves daily tasks under normal conditions. The beauty of an ongoing operational plan is that you can update it as you achieve goals or gather new research and metrics that support more informed decisions. For example, if you conduct new research that determines that one of your goals cannot be met with the resources you have available, you can update your ongoing operational plan to indicate the challenges and steps to take to get your organization’s goals back on track.  An existing operational plan can easily grow and change with your organization.

Map your road to success with monday.com’s operational plan template

Define goals with an operational plan template

Our customizable template lets you create documents that suit your organization’s unique needs and goals, whether you’re working toward a one-time objective or detailing ongoing daily operations. Pair the template with other work productivity tools on monday.com to make business planning streamlined and effective in real-time. On monday.com you can:

  • Automate recurring tasks: monday.com lets you automate routine tasks to make better use of valuable resources, such as notifying managers when you complete a task, saving on time and resources.
  • Integrate essential tools into one platform: If your company uses multiple tools for project management, planning, or metrics — such as Slack, Google Calendar, Data Studio and more — accessing them from a single Work OS saves time and prevents confusion.
  • Collaborate with your teams: Our Work OS allows you to seamlessly collaborate with your teams or departments in-person or remotely through updates, tagging functions, automations, and other features built for fostering communication
  • Monitor performance: Our project monitoring dashboard lets you view all tasks and projects from a single screen, making it easier to see where you stand on goals and deadlines.

Using the above features plus several others, our operational plan template pairs help you better understand your goals and map the road to success in detail. But of course, an operational plan template isn’t the only business planning resource necessary for success. There are several other templates that can be more useful for specific applications.

Related templates to operational plan templates

An operational plan template can help you detail daily tasks and assign them to employees. From there, other operations templates can help you increase productivity and manage specific aspects of your plan. Let’s take a look at a few supplementary templates.

Facilities request template

Your facilities management and operational teams are constantly in motion, working hard to go over questions, complaints, and work requests. Our facilities request template can help ease their workload by streamlining requests. Use the facilities request template to:

  • Centralize facilities requests: Compiling all facilities requests in one place makes managing things easier. On monday.com, relevant employees can check on the status of requests, saving time on back-and-forth emailing.
  • Track completion time for each request: Our facilities request template has a time tracking column showing how long a request took to complete. This can help you set internal processes and future expectations accordingly.
  • Track every ticket from one place: View all your tickets and where they currently stand. You can use this information to help identify bottlenecks so you can apply proactive solutions to workflows and processes.

Finance request template

Our finance request template helps you stay on track by setting deadlines and receiving notifications for due dates. It also helps you gather finance requests in a single location for an at-a-glance financial summary, while color-coding and other visual cues can indicate priority requests.

Business plan template

Business and operational plans work hand-in-hand to support your company’s vision and goals. You can use a business plan template to outline your goals and detail how the company will work toward them. Our business plan template provides a breakdown of every applicable section for easier plan creation.

A business plan and operational plan serve similar purposes, however, they’re two separate but complementary documents.

A business plan details long-term goals and the tasks or milestones necessary to achieve them. An operational plan details the daily tasks required to be successful with long-term goals. Get more information about what’s included in an operational plan in our FAQs below.

FAQs about operational plan templates

What should you include in an operational plan.

An operational plan should include:

  • An executive summary that provides an at-a-glance overview
  • Clear, well-defined goals and objectives and time frames for them
  • The day-to-day activities required to bring those goals to fruition
  • Quality standards and key performance indicators to help measure success
  • A process for monitoring progress
  • Requirements for staffing and resources

Ongoing operational plans should focus on the daily details required to keep the company moving forward. One-time operational plans should concentrate only on specific short-term objectives.

What is an operational plan example?

An example of an operational plan is a document created by a clothing manufacturer to lay out a plan to increase its presence on social media. The company may have noticed that referrals come from social media and it wants to capitalize on this trend. The basis of its operational plan may include:

  • Objective: Increase social media presence
  • Category: Single-use plan
  • Required resources: Social media training, contest prizes, additional dedicated man hours, advertisement funds
  • Tasks: Run A/B testing on social media advertisements, research trending post formats to recreate them, plan and execute referral or engagement contests, increase company engagement on social media with fans/customers

From this starting point, the operational plan would detail each of those tasks, including how to allot resources and employees. For an outline of what to include in an operational plan, check out monday.com’s operational plan template.

How do you write an operational plan?

To write an operational plan, you should:

  • Identify important goals, milestones, or objectives
  • Determine key initiatives to help achieve those goals
  • Define key assumptions you’re making about challenges
  • Decide how you’ll measure success
  • Clearly outline responsibilities and tasks
  • Assign responsibilities and tasks to team members
  • Create reasonable deadlines
  • Define necessary resources to accomplish tasks
  • Provide training as necessary

Align daily tasks and goals with monday.com’s operational plan template

An operational plan template lets you align daily tasks with your company’s short- and long-term goals. Using the template simplifies plan creation by ensuring you don’t miss a single detail.

Once your plan is ready, put it into action with our powerful Work OS. Ensure team members can see tasks and other information in views that work for them, and manage assignments and workflow automations on monday.com to make it easier to complete the tasks required to reach your goals.

business operation plan sample

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10 Simple Operational Plan Templates in Word & ClickUp

ClickUp Contributor

February 15, 2024

Every business starts with an idea, but it takes disciplined execution to bring it to life. That’s why operational plans are indispensable—they require you to think about the steps and resources you need to make your vision come true. By writing down these processes, you create a roadmap for your organization and empower your teams to work together towards the same goal. 

There are lots of components that make up an operational plan—from your business objectives and market analysis to your operational strategy and budget. You need to add clear details, tasks, and assignments for your plan to be useful.

The good news is you don’t need to start from scratch. Use an operational plan template to outline and manage the day-to-day activities and processes of your business, ensuring that you have the capacity to complete tasks efficiently and on time. With the right tools in hand, like Word or ClickUp templates, businesses of any size can create effective operational plans tailored to their individual needs. 

In this article, we’ll explore 10 customizable and simple operational plan templates.

What is an Operational Plan Template?

What makes a good operational plan template, 1. clickup operational plan template, 2. clickup business plan template, 3. clickup business requirements template, 4. clickup business continuity plan template, 5. clickup business development plan template, 6. clickup business roadmap template, 7. clickup compliance project plan template, 8. clickup contingency plan template, 9. clickup action plan template, 10. microsoft word operational plan template.

An operational plan template is a document designed to help you turn your business strategy into action. It includes pre-designed pages, lists, and tables that you can fill in with details like:

  • The day-to-day operations that need to be implemented to reach your business objectives
  • What you need in terms of space, human resources, and equipment
  • Roles, responsibilities, and scope of work
  • Operational budget and financial limitations
  • Project timelines
  • Metrics and key performance indicators (KPIs) for success

Depending on the size and scope of your organization, operational plans can vary in complexity and length. That’s why you need to find a template that gives you flexibility in making it your own—and we’re here to help you do just that.

A good operational plan template is customizable to fit your specific needs. It offers you several ways to view, sort, and organize your data, and makes it easy for you to track responsibilities and progress. It provides visual cues and clear and concise instructions on how to fill out each section and page. 

The best operational plan templates offer an intuitive, user-friendly experience so that anyone using them for the first time can easily navigate them. Think of how people in your organization will use the plan: Will they want to see your progress at a glance? Do they need to see workload distribution among your team? Choose a template with features that support those needs. 

You also want your operational plan template to be able to scale with your organization as you grow. Choose a template that lets you adjust and update your plans without needing to start from scratch every time.

10 Operational Plan Templates

Whether you’re looking for an annual operational plan template or a simple project tracker , there are plenty of options available. Here we’ve rounded up 10 of the best templates in Word and ClickUp that you can use to create effective operational plans.

ClickUp Operational Plan Template

This simple operation plan template by ClickUp helps you strategically plan your business by outlining processes , clearly defining individual responsibilities, and tracking your progress toward your goals. It’s designed to help you monitor all the moving parts of setting up a business.

With this ClickUp operation plan template, you get a range of view options. Use the List view for maximum flexibility in grouping and sorting tasks, and arranging tasks by priority.

Switch to Board View to examine Plan Phases: planning, implementation, monitoring, and management. Use other views like Gantt, Timeline, and Workload to visualize dependencies, keep track of schedules, and spread out work across your team. 

Do more with this template using custom fields. These fields let you assign responsibilities to a team, add information and resources to a task, and update a project’s progress.

The ClickUp Business Plan Template is an excellent tool to help entrepreneurs move from ideation to launch. Start documenting your business strategy by going through the topics provided in the Topics List View. Add notes, files, and tasks to sections on your company background, market analysis, sales and marketing strategy, operational strategy, and milestones.

Each section has pre-filled tasks with short descriptions to help you flesh out the details of your business plan. For example, under the Company Background section, you have four “tasks” to fill out—The Team, Overview, Mission, and Vision.

Launching a business gets hectic pretty quickly, so use the Board and Timeline views to keep track of tasks and deadlines. And when you’re ready to zoom out and see what you’ve written, head over to the Business Plan Doc view, which presents the outputs of each section and task in one clean, professional document.

3. ClickUp Business Requirements Template

The ClickUp Business Requirements Template outlines the necessary steps and resources for an end solution to fulfill your business needs. For example, if you’re looking for an agency to help you build an app, you’d use a Business Requirements Document (BRD) to explain what you need, why you need it, and how the agency can help you. This helps you get buy-in from your company’s decision-makers, determine the project’s scope, and get all parties aligned on timelines, budgets, goals, and expectations.

This useful business requirements template starts with a list of subpages, and each one comes with brief instructions for filling it out. For example, the Project Objectives subpage comes with a note asking you to include the project’s purpose, current processes, challenges, and reasons for the undertaking.

It recommends using the SMART goals format (specific, measurable, attainable, realistic, and time-bound). Other subpages also come with tables that you can easily fill out.

ClickUp Business Continuity Plan Template

When the unexpected happens, don’t be caught without a plan. The ClickUp Business Continuity Plan Template helps you plan how to manage risks in the event of a disruption to your business operations. This includes mapping out the steps you need to take in the event of a natural disaster, power outage, cyber attack, or other unforeseen (and unfortunate) events.

This template covers the core parts of a business continuity system—priorities, continuity coverage, and guiding principles. Dive into the details of your plan with a Priorities List view, a consolidated List view, and a Board view. Quickly spot tasks across different categories and progress stages with the use of distinct color coding.

With this template’s intuitive and minimalist design, you can focus on the crucial steps and resources to keep your business sailing through a storm (literal or figurative!).

ClickUp Business Development Plan Template

Track your short-term and long-term business goals with this ClickUp Business Development Plan Template for beginners. The template dedicates one subpage each for operations, marketing, finance, and people, as well as an executive summary.

Each subpage gives you a structure to guide you in writing down your plans. For example, the Operations subpage comes with tables for facilities and equipment costs and also shares an example of a process map. The Financial Plan subpage gives you a template for projecting cash flow, forecasting your balance sheet, and running a break-even analysis.

Make this template your own, whether you’re planning for a short-term or long-term business development goal.

Business Roadmap in ClickUp Timeline view

Avoid falling prey to fuzzy strategy syndrome by documenting your business roadmap . Use this ClickUp Business Roadmap Template to record your strategy, focus on your North Star, and say “no” to tactics that don’t align with your vision .

The ClickUp Business Roadmap Template helps you create a high-level strategic document that communicates your goal and how you plan to get there. It sets expectations for every team in your business and maps out project initiatives to strategic goals. Your team can collaborate on projects in List, Gantt, and Timeline views, helping to streamline communication and collaboration. 

When you’re ready to dive into the details of your roadmap, use this template’s custom fields to add long text descriptions and upload files. And whenever you complete a subtask, checklist, or comment, the template automatically updates a progress bar, showing you how close you’re getting to reaching your goal.

ClickUp Compliance Project Plan Template

Complying with legal and industry rules and standards involves keeping track of a lot of documents and tasks. This ClickUp Compliance Project Plan Template ensures nothing slips through the cracks as you work on your compliance project.

The template is organized into sections for regulatory, HR, and data compliance. Start by using forms for collecting information on various compliance requirements. You can use the form’s preset questions and add or delete items as you need. The answers will show up in the List view, where you can group, sort, explain, and assign each requirement. Track priorities, task statuses, point persons, and due dates in Board view as your compliance project progresses.

To provide more context to each requirement, use custom fields to fill in details like performance metrics and consequences of non-compliance. The template also has dropdown fields with pre-filled options—for example, fields for compliance threat category and degree of compliance.

ClickUp Contingency Plan Template

No project goes off exactly as you imagine—even when you follow your plan to the letter. An employee goes on emergency leave, your website crashes and the WiFi stops working. For times like these, you need a plan B. And you can create it using the ClickUp Contingency Plan Template .

The ClickUp Contingency Plan Template offers three views that let you list down events, prioritize them based on risk level, and track progress across planning stages. When you add a task, the template automatically creates custom fields, such as the event’s risk level, likelihood, and potential impact on your organization. There are also fields for you to describe the preparations you’ve made to mitigate risk internally and provide details about your response plan.

Bonus: Contingency planning templates !

ClickUp Action Plan Template

The ClickUp Action Plan Template is a colorful whiteboard template for reviewing an action plan daily, weekly, monthly, and quarterly. You can add files from within ClickUp or from your device, or import them from G Suite or Figma. You can also embed YouTube videos and ClickUp tasks, making this template interactive, collaborative, and anything but boring!

This media-rich template gives you the space and flexibility you need for creating action plans that come with lots of contextual information. Zoom out for a bird’s eye view of your progress or zoom in to break down action plans into small steps. You can also use this Action Plan Template to assign tasks, track progress, set deadlines, and add notes. 

Microsoft Business Plan Template Example

Create a professional document with a Microsoft Word Operational Plan Template, such as this business plan template that gives you step-by-step instructions for creating a comprehensive plan. It comes with formatted text and simple layouts so you can focus on the content more than the presentation. 

If you want more creative control, though, this template is completely customizable. Plus, it lets you add animations and transitions, as well as photos, videos, and graphics. Once you’re done, you can share and publish the doc with a few quick clicks.

Streamline Your Operational Planning Process

Boost your chances of reaching your business goals by creating an effective operational plan. With the right tools and templates, you can easily create a tailored document that helps you track your operational planning process and projects. 

We hope our list of 10 simple operational plan templates has helped you find the perfect template for your needs!

Try them out by setting up a free ClickUp Workspace !

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Operational Plan Template

Get your Operational Plan Template for Word or open it in ProjectManager, the best way to manage your projects online.

Once you have a strategic plan that defines your business strategy and sets up long-term goals, the next step is to achieve what you set out to do. Use our free operational plan template for Word to map out the steps you’ll take to get from where you are to where you want to be.

Or you can open an operational plan template in ProjectManager, where you can manage your plan with a Gantt chart, spreadsheet, task list, kanban board or calendar—all in an online collaborative space. Update your plan and invite your team, so you can work together in real time and track progress along the way. Get started for free and make a better operational plan.

Operational plan template in ProjectManager

What Is an Operational Plan Template?

An operational plan is short-term and can cover daily, weekly or monthly timeframes. It focuses on business operations, which are all the activities that are executed to deliver a product or service. The focus of the operational plan is to deliver on the strategic initiatives of a business. That’s why an operational plan is more detailed than a strategic plan; it details timelines, the scope of work and more.

The free operational plan template for Word is a tool to organize all the information you’ll need to meet the strategic goals of your business. It acts as a plan to outline the tasks, resources, budget and timeline, but also as a means of communicating the operational plan to the entire business to get buy-in from everyone involved. They have to understand deadlines, metrics for success and more.

ProjectManager's free operational plan template for Word.

Why Should You Use an Operational Plan Template?

Using our free operational plan template for Word provides your business with a single document that communicates the goals for everyone to understand. It helps identify parts of the business that need sharpening, can generate more revenue, are inefficient or can benefit from a partnership.

An operational plan is useful for any sized business, big or small, in that it connects teams across departments and focuses their activities on achieving the business’s strategic goals. Through the operational plan, the leadership team can detail tasks and outline what everyone in the business will be responsible for doing.

Not only does the operational plan set forth the work, but it defines the metrics that’ll measure the progress of that work to ensure that it stays on schedule. All of this works to boost productivity as there are assignments, deadlines and monitoring to keep everyone on track.

Who Should Use This Operational Plan Template?

Since the operational plan is designed to create daily tasks to achieve a business’ short-term goals, it’s a document that will touch many hands. The first is leadership, as they’re the ones tasked with developing the strategic plan that informs the operational plan.

Next, managers are often the ones assigned with the responsibility of creating the operational plan, though it’ll involve a good deal of back-and-forth with leadership to ensure it addresses everything that’s in the larger business strategy.

Finally, the operational plan filters down to the team or employees who are assigned the tasks that will deliver the goals that the business wants to achieve. As they do this work, though, managers will also be using the operational plan to monitor their progress and make sure they’re hitting the milestones which mean the work is moving forward as scheduled.

Breaking down the strategic goals into actionable steps is what makes an operational plan an effective tool for businesses. It must coordinate across different departments, often in different locations, and flow unobstructed through managerial levels. Doing this ensures that everyone is working toward the same objectives. Project management software is key to planning, managing and tracking an operational plan.

ProjectManager is award-winning project management software that can do much more than a static template. While our free operational plan template for Word sets up your operational plan, our software realizes it with robust Gantt charts that organize tasks, resources and costs on a timeline. You can link all four types of task dependencies to avoid costly delays and set a baseline to track your progress in real time against your planned effort. Get started with ProjectManager today for free.

Operational plan laid out on a Gantt chart

What Does This Operational Plan Template for Word Include?

When you download our free operational plan template for Word, you get an outline of everything you’ll need to develop and execute that operational plan to achieve your strategic goals. You can add your company logo and customize the template however you want. If you need to add or subtract sections, it’s as easy as cutting and pasting.

On top of the operational plan template, you’ll find an informational box. This is where you can name the plan, who created it and the date that it was made. There’s also space to add contact information. Again, if there are additional administrative details you want to add, the template can be easily customized. After this, there’s the meat of the operational plan, which includes the following.

Executive Summary

You want to start the operational plan by summarizing it for stakeholders who are only going to want the broad strokes. In this brief section, touch on all the points that’ll follow and will be more fleshed out.

Operational Objectives

The objectives of your strategic plan are going to direct the objectives of the operational plan. The strategic initiative is more general and the operational plan must fill in the blanks to make it clear how you’ll get from where you are as a business to where you want to be. That operational goal, though, must align with the strategic one.

Tasks, Processes & Workflows

Now we’re getting into the nitty-gritty of the operational plan. This is where the tasks are determined and whatever resources are required to execute them . You’ll want to assign each task to a specific team or team member as well as what processes they’ll use and map out the workflows.

Operational Budget

Tasks and resources cost the most. This is where you’ll accurately forecast the financial side of the operational plan. You’ll want to again list your tasks and resources, but this time, add an estimated cost next to each task and the associated resources in order to figure out what the project will cost.

Operational Timeline

You’ve outlined what must be done, by who and with what, including how much it’ll cost. Now it’s time to develop a schedule . The project, by definition, has a start and end date. Each task also has a start and end date. To figure out the duration of the project, you’ll list all the tasks and add a start date, end date and duration for each one.

Hiring Plan

Depending on your organization, you might have internal teams who will execute the organizational plan or you might have to contract or hire others to fulfill the requirements of the plan. Here is where you’ll note that. If new hires are needed, detail what those hires will be.

Quality Assurance and Control

The operational plan might require that you comply with various regulations or codes. Even if there are no such things related to what you’re planning to do, you’ll still want to make sure that what you produce is meeting quality expectations. This requires having a quality assurance plan with controls to monitor and respond to issues.

Key Performance Indicators

In order to control the organizational plan as it moves into its execution, you’ll need to define key performance indicators (KPIs). These metrics will allow you to measure progress and performance to make sure you are hitting milestones, staying on schedule and meeting your budget .

Risks, Assumptions and Constraints

Every project has risks , assumptions and constraints. Here you’ll want to identify what they are and how you’ll deal with them. These all can impact the project, both negatively and positively. It’s important to have a plan in place to address them quickly to mitigate or take advantage of these things as they occur.

ProjectManager Helps With Operational Planning

In order to manage all these different parts of your organizational plan, you’ll need project management software. ProjectManager is award-winning software that helps you plan, manage and track your operational plan in real time. Our risk management, task management and resource management features help you keep the project on track and teams productive by managing time, resources and costs effectively.

Use Multiple Project Tracking Views

An operational plan is executed across departments in a business. These different parts of the organization are likely to use different tools, from development to marketing and sales. Our multiple project views mean that everyone gets to use the tool that works for them. Managers can plan on Gantt charts while others can execute the plan on kanban boards to visualize workflow (great for software developers) or task lists, calendars and more. Every project view is updated in real time so no matter which one you’re using the data on, it’s up to date and keeps everyone on the same page.

Task list view in ProjectManager

Monitor Costs, Time and Progress on Real-Time Dashboards

KPIs are essential to keeping the operational plan on track. Some of those metrics are costs, time and progress, which are all key to staying on schedule and within your budget. Our real-time dashboard automatically collects this data and displays it in easy-to-read graphs and charts that show those metrics in addition to workload and more. There’s no time-consuming or complicated setup needed as you’ll find with lightweight tools. Simply toggle over to the dashboard and it’ll give you a high-level view of your project.

Dashboard view in ProjectManager

Related Operations Management Content

ProjectManager is powerful project management software, but it’s also an online hub for all things related to project management. Of course, there are dozens of free project management templates to download, but there are also weekly blogs, guides and more. Below is just a sampling of what our site has to offer. We cherry-picked the operations management-related works but look around. There’s plenty more.

  • Operational Strategy: A Quick Guide
  • Operations Management: Key Functions, Roles and Skills
  • Operational Efficiency: A Quick Guide
  • Using Operational Excellence to Be More Productive

ProjectManager is online project management software that empowers teams to plan, manage and track operational plans in real time. Gantt charts map out your plan, including costs, resources and more. Use kanban boards, task lists and more to execute, and it’s easy to generate customizable reports to get more detail than dashboards can offer. Then share them to keep stakeholders updated. Get started with ProjectManager today for free. 

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Operational planning is highly cross-functional. It touches every team and can drive real change—but it also involves lots of coordination. For it to work, you need to bring together almost every team in the company, including executives, finance, product, legal, human resources, and more. 

With so many relationships to manage, templatized workflows are key. Templates give stakeholders a plan for how to work together—so instead of constant back-and-forth conversations, you can make plans and take action quickly. At Asana, we use predefined workflows to streamline our operational planning processes—from annual planning to business planning meetings. 

What is operational planning?

Operational planning is the process of organizing how your company comes together to make strategic decisions. It’s similar to project management, except instead of looking at a single project, you’re charting the course for the entire company. The goal of operational planning is to drive alignment and clarity across all business divisions—so company leaders can work together to make decisions, and the rest of the company can understand and take action on those decisions. 

For example, operational planning involves: 

Organizing monthly and quarterly business reviews

Annual planning

Project management for strategic initiatives

What is an operational plan template? 

An operational plan template is a pre-made workflow for any essential operational planning process—like annual planning or quarterly business reviews. The template lays out each step of the process, so stakeholders know exactly how to collaborate with each other. For example, if you build an annual planning template , you no longer have to start from scratch for each new planning cycle. Instead, you can just copy the template and follow a predefined workflow.

Why use a digital operations plan template?

Since operational planning involves so many stakeholders, it’s common to run into pitfalls like long and confusing email chains, too many meetings, and losing information in the shuffle. There’s a lot to keep track of, and static tools like email and Google Docs often add to the confusion. 

Using a work management platform solves these problems by centralizing your strategic planning process in one place. That way, everyone has a single source of truth where they can communicate, share updates, and make plans in real time. 

Here’s what you can do with a digital operations plan template:

Create a single system of record for operational planning work. 

Centralize conversations with stakeholders in one place, so no information is lost.

Share status reports with stakeholders without scheduling extra meetings.

View project reports and graphs to quickly understand how initiatives are performing. 

Automate operations workflows—so teams can spend less time coordinating work and more time on high-impact initiatives.

Easily update project schedules, tasks, and owners as circumstances change.

Use forms to standardize how teams share information. 

Switch between project views to visualize operations workflows in different ways—including task lists , Gantt charts , calendars , or Kanban boards . 

Types of operational planning templates

When creating operational planning templates, it’s best to focus on a single use case at a time. Below, we’ve outlined two specific use cases we utilize at Asana—plus the key elements of each.

Annual planning template

quotation mark

With everything streamlined and the busywork automated, we can focus on the work of planning, collaborating, and creative problem-solving—instead of the busywork of coordinating planning, and wishing we had more time to collaborate and think creatively.”

Annual planning is a highly cross-functional process. There are top-down company goals and bottom-up team and department plans, all happening at the same time. At Asana, our strategic planning team uses predefined workflows to streamline the planning process, share information across teams, and help everything come together into a coherent, integrated plan. Here’s how. 

Create a single system of record for all annual planning tasks. During annual planning, you need to coordinate tasks across many different teams. Make sure nothing gets lost by centralizing everything in one project, so you can see what each team is responsible for and by when. 

Define each annual planning phase. At Asana, we break the annual planning process into phases, each with a specific goal and time frame. When building your template, create a section at the top to define each annual planning phase—including the goal of that phase and when it occurs. By clearly defining what you want to achieve by when, stakeholders can understand how their individual annual planning tasks fit into the overarching process. 

Create sections for each department or team. Organize each team’s tasks into a single section, so they can easily see what they’re responsible for accomplishing during the annual planning cycle. 

Use custom tags to add additional information. At Asana, we use custom tags to view important details about each task. For example, we use tags to identify which team is responsible, which planning workstream the task falls under, whether it’s a concrete deliverable or a decision to be made, and whether a meeting is required. 

Identify key milestones in your plan. Create milestones to identify important checkpoints throughout the annual planning process. This helps teams understand what they’re working toward and how it fits into the overall planning roadmap. 

Once you’ve created your annual plan, share and track it with Asana’s Goals feature. Goals is an organization-wide tool that can help your entire company set, monitor, and communicate about goals.

Business planning meeting template

Bringing together the leaders of our business org across sales, marketing, biz tech, people ops, customer success, and business strategy is critical to ensure ongoing cross-functional clarity and alignment. But, it can also be extremely costly if it’s not done so effectively and efficiently.”

Business leaders need to stay aligned. One way to keep executives on the same page is by hosting regular business planning meetings—where leaders can share updates, align on action items, and create plans. 

At Asana, we’ve created a standardized workflow to streamline business planning meetings and ensure we’re using meeting time as efficiently as possible. Thanks to this workflow, we no longer have to scramble to pull together and prioritize the right topics. Instead, presenters have plenty of lead time, and meeting attendees can focus on what’s most important for the business—not just what’s top of mind. Here’s how.

Create a single source of truth for meeting planning and follow-up. Centralize planning tasks in one place, so stakeholders can easily see what’s coming up and who’s responsible for each presentation. Create a single task for each agenda item—and then when the meeting is over, add that same task to other projects (like meeting notes or action items) without duplicating work. 

Use sections to organize information. Make tasks easier to find by bucketing them into sections, like upcoming topics, new topic submissions, and meeting agendas. 

Submit new discussion topics with forms. Create a topic request form to standardize how new agenda items are added. Forms ensure you have all the information you need to plan agenda topics—like a brief description of the agenda item, goals for the discussion, the facilitator, and time required.

Create custom tags to see key information at-a-glance. Add custom tags to get a quick view of each task’s category and status. For example, use custom tags to identify whether agenda items are set or still open. 

Recommended features and integrations

As you build out your operational planning templates, customize your team’s workflows with these features and app integrations. 

Integrated features

Custom fields . Custom fields are the best way to tag, sort, and filter work. Create unique custom fields for any information you need to track—from priority and status to email or phone number. Use custom fields to sort and schedule your to-dos so you know what to work on first. Plus, share custom fields across tasks and projects to ensure consistency across your organization. 

Adding tasks to multiple projects . The nature of work is cross-functional. Teams need to be able to work effectively across departments. But if each department has their own filing system, work gets stalled and siloed. Asana makes it easy to track and manage tasks across multiple projects. This doesn't just reduce duplicative work and increase cross-team visibility. It also helps your team see tasks in context, view who’s working on what, and keep your team and tasks connected.

Automation . Automate manual work so your team spends less time on the busy work and more time on the tasks you hired them for. Rules in Asana function on a basis of triggers and actions—essentially “when X happens, do Y.” Use Rules to automatically assign work, adjust due dates, set custom fields, notify stakeholders, and more. From ad hoc automations to entire workflows, Rules gives your team time back for skilled and strategic work.

Forms . When someone fills out a Form, it shows up as a new task within an Asana project. By intaking information via a Form, you can standardize the way work gets kicked off, gather the information you need, and ensure no work falls through the cracks. Instead of treating each request as an ad hoc process, create a standardized system and set of questions that everyone has to answer. Or, use branching logic to tailor questions based on a user’s previous answer. Ultimately, Forms help you reduce the time and effort it takes to manage incoming requests so your team can spend more time on the work that matters.

Zoom . Asana and Zoom are partnering up to help teams have more purposeful and focused meetings. The Zoom + Asana integration makes it easy to prepare for meetings, hold actionable conversations, and access information once the call is over. Meetings begin in Asana, where shared meeting agendas provide visibility and context about what will be discussed. During the meeting, team members can quickly create tasks within Zoom, so details and action items don’t get lost. And once the meeting is over, the Zoom + Asana integration pulls meeting transcripts and recordings into Asana, so all collaborators and stakeholders can review the meeting as needed.

Google Workplace . Attach files directly to tasks in Asana with the Google Workplace file chooser, which is built into the Asana task pane. Easily attach any My Drive file with just a few clicks.

Microsoft Teams . With the Microsoft Teams + Asana integration, you can search for and share the information you need without leaving Teams. Easily connect your Teams conversations to actionable items in Asana. Plus, create, assign, and view tasks during a Teams Meeting without needing to switch to your browser.

Vimeo . Text may get the point across, but written words lack tone, emotion, and expression. With video messaging in Asana, powered by Vimeo, you can give your team all the context they need, without having to schedule another meeting. Record short video messages of yourself, your screen—or both—then embed the videos in tasks, projects, messages, and comments to provide additional clarity and context. A transcript of the recording is automatically created by Asana, making it readable and searchable. Give feedback, ask questions, and assign tasks—all without leaving Asana.

What other operational planning templates can I use to streamline workflows for my business?

With Asana you can create—and customize—templates to fit any business operations use case. Here are some places to start: 

Business plan template

Operations project plan template

All company meeting template

Startup checklist template

Business continuity plan template

Team goals and objectives planning template

Can a project management platform help my business achieve strategic goals faster?

Project management platforms like Asana can significantly improve team efficiency, allowing you to accomplish more with fewer resources. According to an independent report , Asana cuts the time it takes to complete a project by up to 50%—meaning it could help your team get work done in half the time. With less time wasted day-to-day, your team can focus on high-impact work, like driving revenue and achieving strategic goals.

What’s the best way to monitor all operational workflows in one place?

With Asana Portfolios , you can see a high-level view of all operational planning initiatives—including project status, progress, and owners. If an initiative is off track, it’s easy to click in, identify the blocker, and create an action plan to get things back on track. 

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W hen creating a business plan, it’s important to understand the key types of plans to determine which will most benefit your specific business needs. Some plan types include operations plans, strategic plans, and tactical plans, each of which has a different focus and purpose. All three can fit together as part of the overall management planning process, although your business may need only one or two different plans. Here’s operational planning information and strategies to help you create them.

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What Is Operational Planning?

Operational planning involves defining and outlining the actions individuals will take to support the plans and objectives of the executive management team. An operations plan is extremely detailed , describing the who, what, where, and when involved in managing the day-to-day tasks and low-level activities of the business. This type of plan supports the tactical plan, which is more of a mid-level plan.

What are the criteria of an operations plan?

To qualify as an operations plan, the plan itself needs to meet certain criteria. We’ve listed important criteria below:

  • The plan needs to exist together with tactical and strategic plans. An operational plan supports these other two plans and provides more detail about how a business and its team members will achieve the goals outlined in the high-level plans.
  • Providing the details included in an operational plan will give members of supporting management a clearer sense of their tasks. When executive management members create the tactical and strategic plans, they need to ensure that supporting management team members have a firm grasp on what they need to do to support achieving the goals outlined.
  • An operations plan should only apply to a specific area or department of an organization. If the plan is too broad, it typically cannot get into the level of detail needed to emphasize how certain activities and processes will be completed. For example, if a manufacturing company created an operational plan, it might outline a strategy for each of the products it manufactures or for each of the plants it operates.

Operations plans subdivisions

Operations plans can be further segmented into two categories:

  • A single-use plan , which is created to address a specific issue or period. An example of a single-use plan is one that outlines the process of cutting expenditures during the following year.
  • An ongoing plan , which can be altered as needed and will carry forward into future time periods. An example of an ongoing plan is one that outlines the process of bringing on new staff members as positions are created or vacated.

Strategic, Tactical, and Operational Plan Differences

A strategic plan is a business plan created by an executive management team which has a much wider scope than a tactical or operational plan. It is a plan that can outline the ambitions, future goals, and mission of an organization.

1. Strategic plans

Strategic plans tend to be broader and vaguer, although they may focus on the high-level and long-term goals that the company will work to achieve over the next three to five years. Strategic planning can also include the way an organization will measure its progress toward the established goals and any major projects that need to be completed to achieve the goals.

2. Tactical plans

A tactical plan is created by mid-level management professionals and includes the specific actions that employees must take to work toward the goals described in the strategic plan. This plan can also outline how a certain area or department of a business will support the strategic plan. A tactical plan isn't usually very detailed, but it will include more specific ideas and actions.

3. Operational plans

One of the main differences between a strategic and operational plan is the period of time covered. In a strategic plan, the goals are typically attainable in several years, while the operational plan goals are short-term ones and can be achieved during the next year in most cases.

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Operations plans’ focal points

Focus areas are the foundation of your strategy. They expand on your Vision Statement and start to create some structure around how to actually get your organization to achieve its goals. The focus of the goals and objectives in each plan differs.

A strategic plan exists to outline the long-term vision of the company and how each department will work together to achieve the goals.

An operational plan focuses on specific departments and their roles in achieving short-term goals. A large department may have multiple plans to maintain a clear and detailed focus.

Differences between a strategic and operation plan

Here are the most significant differences between the two ideas:

Time period

Your strategic plan outlines long-term goals for the next three to five years. What you’ll be doing to achieve those goals in the shorter term (typically the next fiscal year) is outlined in your operational plan.

The goal of your strategic plan is to outline the company’s long-term vision and how all departments should work together to achieve it.

Because of its narrower focus on specific departments instead of the entire company, an operational plan is more detailed and outlines how to reach the outlined goals.

A strategic plan distinguishes your organization’s direction as being different from that of other companies. In contrast, an operational plan is all about being better operationally.

Who creates an operational plan?

Who creates each plan is another difference. Members of an organization's executive management team will handle the creation of a strategic plan, as those responsible for the overall vision and goals. Department heads may create an operations plan since they are the ones to implement the processes. Those involved in creating the plan are often more likely to work together to accomplish the necessary tasks.

Reporting on operations plans

Reporting is another key differentiator among the types of plans. When reporting on a strategic plan, which may happen as often as quarterly or once a year, executive management will outline how an organization is performing on specific measures. The reporting should be at a high level to avoid getting lost in details that don’t help an organization reach their goals.

An operational plan report is much more detailed and typically is prepared and reviewed more often. When you have a regular review of reporting, your team reviewing the reporting more frequently, individuals can make sure all team members remain on track and can handle the necessary tasks and processes to achieve the short-term goals related to the business operations.

Operational plans may not have specific measures to quantify results or report on, and these updates may be more qualitative or anecdotal.

Creating an Operations Plan

When creating an operations plan, you want to follow some key steps, such as:

1. Focus on goals

First, focus on important goals that pertain to the specific department or division that will follow the plan. After identifying the goals, determine any key initiatives that will help achieve those goals. These initiatives will easily enable those following the plan to understand what they must do to work toward achieving the broader goals.

An effective operational plan should also include key performance indicators that permit progress monitoring. A key performance indicator (KPI) is a measurable value that shows how well a company is achieving the key business objectives it has outlined. The KPIs in an operational plan will lead the team members involved as long as the KPIs are communicated effectively.

2. Outline responsibilities and tasks

The operations plan must also clearly define who, what, where, and when in great detail. It should outline who is responsible for which tasks, what tasks need to be completed to achieve a goal, where the individuals involved will work on their assigned tasks, and when they must be completed to maintain the timeline. You also want to discuss whether the plan is an ongoing or single-use plan. This information will help to better define the estimated timeline for completion.

3. Define resources

The final step to create an operations plan is defining the resources needed to achieve the goals. These resources may include software programs to improve processes, tools to manage new tasks, or training to bring all team members up to speed on a certain task. Determining the necessary resources can help divisional leaders know how to proceed and provide their team members with what they need to succeed.

Operations Plan Example

Don’t think that these types of plans are just for big organizations. Operational plans can be helpful in almost all industries and business structures. Your plan should be tailored to your unique business but many elements will be the same. You don’t have to reinvent the wheel - there are lots of plan examples out there. Below we've provided a simplified version to study.

Manufacturing Plant Operations Plan

  • Objective: Improve plant workflow
  • Category: Single-use plan
  • Required Resources: Training, efficiency study, and new equipment that operates quickly and more efficiently
  • Tasks: Learning how to set up new equipment, identifying ways to reduce production waste, determining how to best reduce the level of inventory maintained in the plant, and identifying strategies to improve procedures associated with materials handling

Final thoughts

By creating an operations plan, a business can outline its short-term, divisional, or departmental objectives and describe the initiatives required to achieve those objectives. Operations plans work together with other types of business plans to outline the overall goals of an organization as well as how the business plans to meet these goals.

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14+ Operational Plan for Business Plan Examples – PDF, Word, Docs

Operational Plan For Business Plan

It is important for a business plan to have an operational plan. Your business functions will not be complete if you will not set action plans and strategies that will be used for your operations.

  • 19+ Hotel Operational Business Plan Examples
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Business Operational Plan Template

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Operational Plan Template

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Startup Operational Plan Template

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Having an operational plan can help you look into the quality standards and metrics that you need to consider to attain operational successes and other business goals and objectives. May it be a monthly, quarterly, or annual operational plan that you would like to develop or update as a part of your business plan, you always have to ensure that you are fully aware of the purposes of the document and how its usage can affect the actual operations of your business.

We have listed a number of operational plan for business plan examples that you can browse through and download in this post. Refer to these downloadable examples if you want to be more specific with the formatting and content development of your own operational plan.

Operational Plan and Budget for Business Plan Example

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Operational Plan for Business Plan Elements Example

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Operational Business Plan Example

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What Is an Operational Plan for Business Plan?

Just like a project operational plan , an operational plan for business plan promotes organization within all the processes that concerned stakeholders will be involved in. Every business should have an operational plan as this document can help point out operational goals, the gap that is needed to be filled during business operations, and the business condition that is needed to be achieved with the help of a proactive and productive workforce.

Here are some ways on how an operational plan for business plan can be defined:

1. An operational plan for simple business plan deals with the daily activities of the business. It helps prepare specific action plans that can be used to support the requirements, needs, and demands of the operations. This can help the workplace become more organized, functional, and appropriate for all the work processes that are needed to be done on a day-to-day basis.

2. An operational plan for business plan is an extremely detailed document that presents the tactics and strategies necessary to be implemented for operational growth and development.

For an operational plan to be highly usable, it needs to present the entities who will be responsible for the execution of particular call-to-actions, the details of the operational plan activities, the location where specific work functions will be implemented, and the time frames that are necessary to be considered when executing general action plans .

3. An operational plan for business plan ensures that the lower management is fully aware of the desired and demands of the upper management. With this document, there will be clarity with the direction where the operations will be brought which should be relevant and aligned with the objectives of the business. You may also see operational plan for restaurant examples .

4. An operational plan for business plan adheres to low-level management. This means that this document is helpful for single-area units like specific departments. As an example, a sales operational plan can help the sales team associate its professional goals , work processes, and action plans with the objectives of the business.

Annual Operational Plan for a Business Example

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Farm Operational Plan for Business Plan Example

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Bank Group Operational Plan for Business Plan Example

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Key Elements of an Operational Plan for Business Plan Example

Using an operational plan for business plan can help you define all the factors, elements, and components that you need to consider to ensure that all the objectives and goals of the upper management for its operations can be achieved. The same goes with how event management teams use an event operational plan to ensure that the workforce is well aware of what is expected from them.

Especially when dealing with potential operational successes, it is important for you to know how strategies and tactics can help business processes, operational workloads, and stakeholders’ relationships to be better. Here are the key elements that you should not forget to include in your own operational plan for general business plan :

  • The desired output of the upper management and the operational guidelines that the workforce can refer to so that they can provide all their deliverable needed during operations.
  • The strategies and tactics that you will incorporate in your business operations for you to yield better results and return of investments.
  • The tasks, obligations, and responsibilities that are needed to be done in a timely manner to ensure that specific operational goals and objectives will be realized.
  • The particular entities who will be assigned to take ownership of the incorporation of strategies or the execution of call-to-actions.
  • The timeline that will serve as guide within the entire execution of the operational plan for business plan.
  • The time frames or duration where particular operational activities are expected to be done, completed, and/or provided.
  • The amount that will be used for the implementation of the operational plan for business plan and the financial resources where the required budget will be coming from. You may also see event operational plan examples .
  • The performance indicators that can assess the quality of the results given by the workforce and other stakeholders with the help of the operational plan.

Operations and Maintenance Business Plan Draft Example

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Business Plan Outline with a Thorough Operational Plan Example

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Things That You Need to Focus on When Developing an Operational Plan for Business Plan

It is essential for you to know the phases of the business management planning processes where you will incorporate the operational plan. You have to consider the different setups within various business areas so you can develop an operational plan that works for every department and division while still considering the overall corporate goal of the company. With this, you have to be keen with the development of your own operational plan for business plan.

Here are some of the things that you always need to look into when drafting the specified document:

1. Ensure that there is clarity with your objectives. You have to be aware of what it is that you truly want to achieve. If you can present the better goals that you have in mind for the operations of the business, then it will be easier for you to come up with strategies and process guides that can help your objectives be a reality.

2. Particularly and specifically present all the activities and functions that the operations team is expected to be delivered. The people that you will be working with must be knowledgeable of what you expect from them so that they can execute work processes accordingly. Having an operational plan for a business plan can also help the operations become more sensitive with the quality standards that they need to meet.

3. Speaking about quality standards, you have to set the measures and metrics that you will use for assessment and evaluation. It is essential for you to have a thorough process of identifying whether the operational plan is working for the benefit of the business, and not against the direction where the upper management would like the business to be at. You may also see annual operational plan examples .

4. List down all your desired outcomes. This should be based on your long-term and short-term goals . Specify the things that you would like to achieve in different time frames and periods. Through this, you can be aware of whether there is growth and development that is happening to the business and its operations with the usage of the operational plan that you have created.

5. It is important for you to consider the staffing needs of the operational plan for business plan that you will develop. You have to look into the current workforce pool of the company so that you can identify whether the plans that you have are realistic and attainable based on the number of people that you can work with. You may also like  IT operational plan examples .

6. Present all the resource requirements, needs, and demands that are essential to be supplied within the actual implementation of the operational plan for business plan. You have to be aware of the resources that you will be needing, from the budget that you need up to the equipment and materials that are expected to be at hand and readily available, so that there will be a smooth execution of all your simple action plans for the business operations.

7. Develop an implementation timetable that can ensure the timeliness of all your work processes. You have to keep in mind that the daily operations of the business have particular requirements.

Hence, you have to make sure that all your listed work functions are time-sensitive. If you can present all the time frames for every operational action plan, then it will be easier for all point persons to execute their responsibilities in a timely manner. You may also checkout project operational plan examples .

8. Include all the processes, activities, programs, and efforts that are relevant to the operations of the business. You have to incorporate a particular success measure for monitoring the progress and growth of the business operations. Your b usiness operational plan  should be evaluated and updated from time to time so you can ensure that the usage of the document is still effective.

Food Truck Operational Plan for Business Plan Example

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Business Planning: Operating Plan or Operations and Maintenance Plan

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Operational Plan for Business Plan Example

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Guidelines and Instructions for an Operational Plan for a Business Plan Example

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Tips and Guidelines for the Creation of an Operational Plan for Business Plan

Whether you are making an operational plan for a restaurant or any other kinds of businesses, you always have to ensure that the document that you will come up with is understandable, specific, direct to the point, and complete with all the details that you would like to disseminate to your target audience. A few of the useful tips and guidelines that you can refer to if you want to start drafting your own operational plan for business plan are as follows:

1. Ensure that the discussion in the operational plan for formal business plan are divided into clauses or segments. You have to present key points and areas of consideration in an organized manner so that it will be easier for the document to be understood and interpreted accordingly.

2. Know the nature of your business operations and how your performance as a corporate entity pars up with your competition. Having the knowledge about your current operational conditions can give you an idea on how you can develop formal action plans that can bridge the gap between the state of the business right now and the condition that you would like to experience, business operations wise.

3. Browse through a selection of operational plan for business plan examples especially those that have been used by successful businesses in the same industry. Being able to see the trends or common denominators in the development of this document can help you come up with an effective operational plan of your own. You may also see importance of business plan .

4. Be specific with your plan discussion. Limit the content of the document to its bare minimum ensuring that your operational plan only contains relevant and necessary information.

With the help and guidance of the operational plan for business plan examples that we have compiled just for you, we hope that you can have an easier and faster time in developing your operational plan for sample business plan . You can always go back to the discussion specified above if you need to refresh your mind about the proper and efficient creation of an operational plan.

Download any of our examples and try to create a well-formatted and comprehensive operational plan for business plan now.

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Sample Daycare Business Plan

Daycare Business Plan Template

Writing a business plan is a crucial step in starting a daycare. Not only does it provide structure and guidance for the future, but it also helps to create funding opportunities and attract potential investors. For aspiring daycare business owners, having access to a sample daycare business plan can be especially helpful in providing direction and gaining insight into how to draft their own daycare business plan.

Download our Ultimate Daycare Business Plan Template

Having a thorough business plan in place is critical for any successful daycare venture. It will serve as the foundation for your operations, setting out the goals and objectives that will help guide your decisions and actions. A well-written business plan can give you clarity on realistic financial projections and help you secure financing from lenders or investors. A daycare business plan example can be a great resource to draw upon when creating your own plan, making sure that all the key components are included in your document.

The daycare business plan sample below will give you an idea of what one should look like. It is not as comprehensive and successful in raising capital for your daycare as Growthink’s Ultimate Daycare Business Plan Template , but it can help you write a daycare business plan of your own.

Example – TinySteps Playhouse

Table of contents, executive summary, company overview, industry analysis, customer analysis, competitive analysis, marketing plan, operations plan, management team, financial plan.

At TinySteps Playhouse, we are committed to providing exceptional childcare services in the vibrant city of Denver, CO. Our daycare center is designed to offer a safe, educational, and nurturing environment for children ranging from infants to pre-kindergarteners. Our comprehensive curriculum is tailored to meet the developmental needs of each age group, fostering growth and learning through play. With a passionate and experienced team at the helm, TinySteps Playhouse is dedicated to supporting the families in our community by offering flexible care options that accommodate the diverse needs of modern families. Our location in Denver positions us perfectly to serve a growing demographic of parents seeking quality childcare solutions.

Our success at TinySteps Playhouse is anchored in our commitment to providing a nurturing environment that supports the holistic development of children. We have successfully established a reputation for quality care, thanks to our experienced and passionate team, comprehensive curriculum, and flexible childcare solutions. To date, we have achieved several milestones, including the successful launch of our center, consistent positive feedback from families, and a growing enrollment. Our dedication to fostering a supportive and engaging learning environment sets us apart and drives our continued success.

The childcare industry is witnessing significant growth, driven by increasing demand from working parents seeking reliable and quality daycare services. In Denver, CO, this trend is particularly pronounced, with a rising number of families requiring childcare solutions that offer both educational and emotional support. The industry’s expansion is further fueled by growing awareness of the importance of early childhood education, prompting parents to seek out establishments that provide more than just basic care. In response, daycare centers are evolving to offer comprehensive curriculums that encourage cognitive, social, and emotional development. This shift towards more holistic childcare services is reshaping the industry, making it an opportune time for TinySteps Playhouse to establish and expand its presence in Denver.

Our target customers at TinySteps Playhouse are working parents in Denver, CO, who value both the emotional and educational development of their children. These parents are looking for more than just a daycare; they seek a partner in nurturing their child’s growth. They are typically well-educated, middle to upper-middle-income earners who understand the importance of early childhood education and are willing to invest in quality childcare services. Our customer base values the flexible care options we provide, which cater to the diverse needs of modern families. By understanding and addressing the specific needs and preferences of this demographic, TinySteps Playhouse aims to become the go-to childcare solution in our community.

Top Competitors:

  • Happy Tots Daycare: Known for its large facility and wide range of extracurricular activities.
  • Little Scholars Childcare: Offers a strong educational program with certified teachers.
  • Sunshine Kids Academy: Praised for its outdoor play areas and emphasis on physical activity.

Our Competitive Advantages: TinySteps Playhouse stands out in the competitive landscape of Denver, CO, by offering a uniquely tailored curriculum that promotes holistic development. Our passionate and experienced team is dedicated to providing personalized attention to each child, ensuring their emotional, social, and educational needs are met. Furthermore, our flexible childcare solutions cater to the diverse needs of modern families, making us a preferred choice for parents in the area.

TinySteps Playhouse will implement a comprehensive promotional strategy to attract and retain customers in Denver, CO. Our approach includes a robust online marketing campaign leveraging social media platforms like Facebook, Instagram, and Twitter to connect with potential clients by sharing engaging content, testimonials, and educational tips. We will also employ SEO techniques and Google Ads to enhance our visibility online. Additionally, email marketing will keep us in direct contact with interested parents, sharing updates, events, and special promotions. Beyond digital efforts, we will engage in community outreach by partnering with local businesses and schools, sponsor events, and offer special promotions to establish ourselves as a trusted community member. Open houses and free trial days will allow parents and children to experience our daycare firsthand, building trust and demonstrating our high level of care. Word-of-mouth, encouraged through referral discounts, will further amplify our reach. Together, these strategies are designed to establish TinySteps Playhouse as the premier choice for daycare services in Denver.

Our operations at TinySteps Playhouse are centered around key processes that ensure the provision of high-quality childcare services. These include rigorous staff training, implementation of our comprehensive curriculum, and maintaining a safe and nurturing environment for the children. We have outlined several milestones to guide our growth, such as expanding our facility to accommodate more children, achieving specific enrollment goals, and obtaining additional certifications that reflect our commitment to excellence. These operational milestones are integral to our strategy for providing exceptional childcare and education services in Denver, CO.

The leadership at TinySteps Playhouse is comprised of individuals with extensive experience in early childhood education and business management. Our team includes a Director with over a decade of experience in childcare management, an Educational Coordinator who specializes in curriculum development, and a Business Manager skilled in operations and finance. Together, our management team brings a wealth of knowledge and passion for childcare, driving TinySteps Playhouse towards achieving its mission of providing outstanding childcare services in Denver, CO.

Welcome to TinySteps Playhouse, a new Day Care/Daycare that has recently opened its doors to serve our fellow residents in Denver, CO. As a local daycare center, we are acutely aware of the lack of high-quality daycare options within our community. With this in mind, we have stepped forward to fill this crucial gap, providing a nurturing and educational environment for the children in our care.

At TinySteps Playhouse, we offer a comprehensive range of services designed to meet the needs of busy families and their children. Our offerings include childcare, early education programs, nutritious meals and snacks, and ample opportunities for outdoor play and physical activities. We understand the importance of a balanced approach to child development, and our programs are crafted to foster growth, learning, and fun in a safe and welcoming environment.

Located in the heart of Denver, CO, TinySteps Playhouse is perfectly positioned to serve the local community. We are committed to becoming a cornerstone of support for Denver families, providing peace of mind to parents and caregivers while their children are in our care.

Our ability to succeed in this competitive market is grounded in several key factors. Firstly, our founder brings a wealth of experience from previously running a successful daycare, ensuring that TinySteps Playhouse is built on a foundation of proven practices and passion for child care. Additionally, we pride ourselves on offering superior childcare services compared to our competitors, supported by a team of highly experienced staff. This unique combination of experience, passion, and quality positions us to become the preferred choice for daycare services in Denver, CO.

Since our founding on January 5, 2024, as a S Corporation, we have achieved several significant milestones. We have developed our brand identity, including designing our logo and finalizing our company name, which resonates with our mission and values. Furthermore, we have secured an ideal location for our daycare, ensuring that we are accessible and convenient for the families we serve. These accomplishments serve as the foundation for our future growth and success, as we continue to build our reputation and expand our offerings to meet the needs of our community.

The Day Care/Daycare industry in the United States is a significant and growing market. Currently, the industry generates over $56 billion in revenue annually, with an average growth rate of 3.9% over the past five years. This indicates a strong demand for daycare services across the country, making it a lucrative industry for new businesses to enter.

One of the key trends in the Day Care/Daycare industry is the increasing number of working parents in the United States. With more parents entering the workforce, the demand for reliable and high-quality daycare services is on the rise. This trend bodes well for TinySteps Playhouse, as it positions itself to cater to the needs of busy families in Denver, CO. By offering convenient and flexible daycare options, TinySteps Playhouse is well-positioned to capitalize on this growing market.

Another trend in the Day Care/Daycare industry is the focus on early childhood education and development. Parents are increasingly looking for daycare providers that offer more than just basic childcare services, but also enriching educational experiences for their children. TinySteps Playhouse can differentiate itself in the market by emphasizing its educational curriculum and dedicated staff, attracting parents who prioritize their child’s learning and development. With the industry expected to continue growing in the coming years, TinySteps Playhouse has a promising future ahead.

Below is a description of our target customers and their core needs.

Target Customers

TinySteps Playhouse will target local residents primarily, focusing on families with young children in need of daycare services. The community within Denver has a significant portion of dual-income households where both parents work full-time jobs. This demographic is in dire need of reliable and nurturing childcare solutions, making them a primary customer segment for TinySteps Playhouse.

The daycare will also cater to single-parent families seeking a supportive and engaging environment for their children during work hours. Denver’s diverse population includes a notable number of single parents who require affordable, high-quality daycare services. By offering flexible hours and a curriculum that promotes early childhood development, TinySteps Playhouse will meet the specific needs of this customer group.

Moreover, TinySteps Playhouse will tailor its services to attract parents who prioritize educational content in their childcare selection. With an emphasis on learning and development, the daycare plans to integrate educational programs into its daily schedule. This approach will appeal to parents interested in providing their children with a head start in education, further broadening the daycare’s customer base.

Customer Needs

TinySteps Playhouse steps in to meet the critical need for high-quality daycare services that Denver parents desperately seek. Parents expect a safe, nurturing environment where their children can learn, play, and grow under the supervision of caring and professional staff. This establishment ensures that every child receives personalized attention, fostering a sense of belonging and security.

Moreover, TinySteps Playhouse recognizes the importance of convenience for working parents. It offers flexible hours to accommodate the varying schedules of Denver’s diverse workforce. By doing so, parents can maintain their professional responsibilities without compromising their child’s care and well-being.

In addition to basic caregiving, TinySteps Playhouse provides an educational curriculum designed to stimulate young minds and prepare them for future academic success. Parents can rest assured that their children are not only cared for but also engaged in meaningful learning activities. This comprehensive approach to daycare fulfills a critical need for developmental support beyond mere supervision.

TinySteps Playhouse’s competitors include the following companies:

Kiddie Academy of Denver-Boulevard One offers a comprehensive child care program that focuses on early childhood education and development. Their services include infant care, toddler care, preschool, and pre-kindergarten programs. The academy emphasizes a Life Essentials® curriculum, which supports the physical, emotional, intellectual, and social development of children. Price points vary based on the program and age of the child, but they generally fall within the mid to high range of daycare services in the Denver area. Kiddie Academy of Denver-Boulevard One operates primarily in the Boulevard One neighborhood of Denver, catering to families residing in or near this area. They target middle to upper-middle-class families looking for a blend of education and care for their children. A key strength of Kiddie Academy is its national reputation and standardized curriculum. However, its location-specific weakness may be its higher price point, which could be a barrier for some families.

Crestmoor Learning Center provides early childhood education with a focus on creating a nurturing and safe environment for children to learn and grow. Services include infant care, preschool programs, and after-school care for older children. The center adopts a personalized approach to learning, tailoring activities to the developmental needs of each child. Pricing information is typically customized based on the specific needs and schedule of the family, aligning with industry standards in the Denver area. Serving the Crestmoor neighborhood and surrounding areas, Crestmoor Learning Center appeals to families seeking a more intimate and personalized daycare experience. The center’s strengths lie in its community-focused approach and flexible scheduling options. However, its smaller size and limited capacity could be viewed as a weakness, potentially limiting availability for new enrollments.

The Learning Experience – Westminster operates in the broader Denver metro area, with a specific focus on the Westminster location. This center offers educational childcare programs for children ages six weeks to six years, including toddler care, preschool, and kindergarten prep. Their proprietary L.E.A.P. (Learning Experience Academic Program) curriculum is designed to promote cognitive, social, and physical development. While The Learning Experience – Westminster has a competitive pricing structure that aims to be accessible to a wide range of families, they also offer premium features such as a mobile app for parents. This center serves a diverse customer base, including families from various socioeconomic backgrounds. Their key strength is the blend of affordability and technology-enhanced services. A potential weakness is the reliance on a franchise model, which may result in variability in service quality across locations.

Competitive Advantages

At TinySteps Playhouse, we pride ourselves on offering superior child care services that set us apart from our competitors. Our commitment to providing a nurturing and educational environment ensures that every child in our care receives the attention and support they need to grow and thrive. We understand the importance of early childhood development, and our programs are designed to stimulate learning and creativity in a safe and welcoming setting. Our approach is not just about watching over children; it’s about engaging them in activities that promote their social, emotional, and intellectual development.

Another significant competitive advantage we have is our team of highly experienced staff. Each member of our team brings a wealth of knowledge and expertise in child care, early childhood education, and child psychology. This experience allows us to create a supportive and enriching environment for the children we serve. Our staff’s dedication to continuous learning and improvement means that we are always at the forefront of best practices in child care. Parents can trust that their children are in capable and caring hands, receiving the best possible care and education. This level of service and expertise distinguishes us in the Denver area, making us a preferred choice for discerning parents.

Our marketing plan, included below, details our products/services, pricing and promotions plan.

Products and Services

TinySteps Playhouse offers a comprehensive suite of services designed to meet the needs of busy families while providing a nurturing and educational environment for children. At the core of its offerings is Childcare, a service that ensures children are cared for in a safe, engaging, and supportive setting. Parents can expect to pay an average of $250 per week for full-time childcare, which includes a range of activities aimed at promoting the physical, emotional, and cognitive development of children.

Understanding the importance of early education, TinySteps Playhouse provides Early Education Programs tailored to different age groups. These programs are designed to lay a strong foundation for lifelong learning by incorporating elements of play, discovery, and structured learning. The cost of these programs is included in the weekly childcare fee, ensuring that every child has access to quality early education without additional financial burden on the families.

Nutrition plays a crucial role in the development and well-being of children, which is why TinySteps Playhouse offers Nutritious Meals and Snacks as part of its services. These meals and snacks are prepared with children’s dietary needs in mind, ensuring they receive balanced and healthy food throughout the day. This service is also included in the weekly fee, providing peace of mind to parents that their children are not only cared for but also receive proper nutrition.

Recognizing the importance of physical activity in children’s growth, TinySteps Playhouse incorporates Outdoor Play and Physical Activities into its daily schedule. This ensures that children have ample opportunity to engage in physical exercise, enjoy fresh air, and develop their motor skills. Like the other services, this is included in the overall childcare fee, offering a comprehensive approach to child development and care.

In summary, TinySteps Playhouse stands out by offering an all-inclusive package that covers childcare, early education, nutritious meals, and physical activities. With a focus on holistic development and a commitment to providing high-quality services, TinySteps Playhouse is positioned as a premier choice for families seeking the best care and education for their children in Denver, CO.

Promotions Plan

TinySteps Playhouse will utilize a comprehensive promotional strategy to attract customers in Denver, CO. At the heart of this strategy lies a robust online marketing campaign. The daycare will leverage social media platforms, such as Facebook, Instagram, and Twitter, to connect with potential clients. Through these channels, TinySteps Playhouse will share engaging content, including day-to-day activities, testimonials from satisfied parents, and educational tips for children. This approach not only builds a community around the daycare but also showcases the quality and care provided. Furthermore, the daycare will implement search engine optimization (SEO) techniques to improve its visibility in search engine results. By targeting keywords related to daycare services in Denver, TinySteps Playhouse will attract parents actively searching for childcare options. Additionally, the daycare will use Google Ads to reach a wider audience, ensuring that parents searching for daycare services in the area encounter TinySteps Playhouse at the top of their search results. Email marketing will also play a crucial role in the promotional strategy. TinySteps Playhouse will collect email addresses from interested parents through its website and social media channels. The daycare will then send out regular newsletters featuring updates, events, and special promotions. This direct line of communication will keep TinySteps Playhouse top-of-mind for parents considering daycare options. Beyond online marketing, TinySteps Playhouse will engage in community outreach. The daycare will collaborate with local businesses and schools to sponsor events and offer special promotions. These partnerships will not only increase visibility but also establish TinySteps Playhouse as a trusted community member invested in the well-being of local families. To further attract customers, TinySteps Playhouse will host open houses and free trial days. These events will allow parents and children to experience the daycare firsthand, meet the staff, and see the facilities. Such experiences are invaluable in building trust and demonstrating the high level of care and education that TinySteps Playhouse provides. Word-of-mouth will also be a vital component of the promotional strategy. Satisfied parents are the best advocates for TinySteps Playhouse. The daycare will encourage referrals by offering discounts or special offers to families that bring new clients. This approach not only rewards current customers but also harnesses the power of personal recommendations. In conclusion, TinySteps Playhouse will deploy a multifaceted promotional strategy to attract customers. By combining online marketing, community outreach, and word-of-mouth, the daycare will establish a strong presence in Denver, CO. These efforts will ensure that TinySteps Playhouse becomes a preferred choice for parents seeking quality daycare services.

Our Operations Plan details:

  • The key day-to-day processes that our business performs to serve our customers
  • The key business milestones that our company expects to accomplish as we grow

Key Operational Processes

To ensure the success of TinySteps Playhouse, there are several key day-to-day operational processes that we will perform.

  • Opening Procedures: Staff arrive early to prepare the facility, ensuring that play areas are clean and safe, and that all necessary materials for the day’s activities are ready and accessible.
  • Health and Safety Checks: Conduct daily health checks of all children upon arrival to monitor for any signs of illness, and ensure that all play equipment and toys are sanitized and in good condition.
  • Attendance Tracking: Accurately record the arrival and departure times of children to maintain an up-to-date attendance log for safety and billing purposes.
  • Meal and Snack Preparation: Prepare and serve nutritious meals and snacks at scheduled times throughout the day, adhering to any dietary restrictions or allergies.
  • Educational Program Implementation: Execute planned educational activities and programs that stimulate cognitive, social, and physical development, adjusting as necessary to meet the needs of different age groups and individual children.
  • Continuous Supervision: Maintain constant supervision of children to ensure their safety and well-being, intervening as necessary to guide behavior and facilitate positive interactions among peers.
  • Communication with Parents: Provide regular updates to parents about their child’s day, including any notable achievements, behavior observations, and any incidents or accidents that occurred.
  • Cleaning and Maintenance: Perform regular cleaning of the facility throughout the day, with a deep clean at the end of the day, to maintain a hygienic environment. This includes laundering of any used fabrics and sanitizing toys and equipment.
  • Staff Coordination: Conduct briefings with staff at the start and end of each day to ensure everyone is informed about the day’s schedule, any special needs of children, and to discuss any issues that may have arisen.
  • Financial Management: Process payments from parents, manage billing inquiries, and ensure accurate financial records are kept for accounting purposes.
  • Professional Development: Encourage staff to engage in ongoing professional development and training opportunities to stay current with best practices in early childhood education and care.
  • Emergency Preparedness: Ensure that all staff are trained in emergency procedures and that emergency contacts for each child are readily accessible. Conduct regular drills for different types of emergencies.

TinySteps Playhouse expects to complete the following milestones in the coming months in order to ensure its success:

  • Securing a Suitable Location : Find and lease or purchase a facility in Denver, CO, that is safe, accessible, and compliant with state and local regulations for childcare services. This location should also offer potential for growth and expansion.
  • Obtaining Licenses and Permits : Complete all necessary state and local licensing requirements for operating a daycare. This includes passing health and safety inspections and obtaining a childcare license.
  • Building and Equipping the Facility : Renovate and equip the facility to meet the needs of children of various ages, including purchasing educational toys, furniture, outdoor play equipment, and safety features. Ensure that the environment is inviting, stimulating, and secure for children.
  • Hiring and Training Staff : Recruit, hire, and train qualified childcare providers who are passionate about child development. Staff training should focus on health and safety protocols, educational strategies, and emergency procedures to ensure a high-quality care environment.
  • Developing Curriculum and Activities : Design a comprehensive, age-appropriate curriculum that promotes physical, emotional, social, and cognitive development. Plan a variety of engaging activities and routines that cater to the interests and needs of children.
  • Launching Marketing and Enrollment Campaigns : Implement targeted marketing strategies to attract parents and guardians in Denver, CO. Develop an attractive website, engage in social media marketing, and host open house events to facilitate enrollment.
  • Launching Our Daycare : Officially open TinySteps Playhouse for business, welcoming children and their families. Ensure a smooth operation from the first day, with staff ready to provide high-quality care and education.
  • Monitoring and Improving Quality : Establish mechanisms for regular feedback from parents and staff to continuously monitor and improve the quality of care and education provided. Implement changes as necessary to meet the evolving needs of children and families.
  • Reaching $15,000/Month in Revenue : Through effective marketing, quality service, and word-of-mouth referrals, steadily increase enrollment to reach the milestone of $15,000 in monthly revenue. This financial stability is crucial for covering operating costs and planning for future growth.
  • Evaluating Expansion Opportunities : After establishing a successful operation in Denver, CO, assess the feasibility of expanding TinySteps Playhouse to additional locations or offering new services to meet the needs of the community and drive further growth.

TinySteps Playhouse management team, which includes the following members, has the experience and expertise to successfully execute on our business plan:

Mason Clark, President

Mason Clark, President, brings a wealth of experience and a proven track record of success to TinySteps Playhouse. With a strong background in early childhood education and management, Mason has previously steered a daycare center towards operational excellence and growth. His expertise lies in strategic planning, staff leadership, and implementing innovative programs that enhance the learning and development of young children. Mason’s ability to drive business success, coupled with his passion for creating nurturing and educational environments for children, positions him as a key asset in guiding TinySteps Playhouse towards achieving lasting success.

TinySteps Playhouse requires significant funding to reach our growth goals and fulfill our mission of providing top-tier childcare services in Denver, CO. Our financial plan outlines the need for investment in facility expansion, curriculum development, marketing efforts, and operational enhancements to support our increasing enrollment and ensure the highest level of care. By securing the necessary funding, we will be able to implement our strategic plan, achieve our operational milestones, and continue to serve the families in our community with excellence.

Financial Statements

Balance sheet.

[insert balance sheet]

Income Statement

[insert income statement]

Cash Flow Statement

[insert cash flow statement]

Daycare Business Plan Example PDF

Download our Daycare Business Plan PDF here. This is a free daycare business plan example to help you get started on your own daycare plan.  

How to Finish Your Daycare Business Plan in 1 Day!

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How to Write a Dog Grooming Business Plan + Free Sample Plan PDF

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Elon Glucklich

8 min. read

Updated February 20, 2024

Download a free one-page dog grooming sample business plan

The bond between humans and their canine companions has always been strong. But spurred by increases in dog ownership across the U.S. , household spending on pets has risen in recent years.

The $5.4 billion global pet grooming services market is projected to grow at a 7% annual rate through 2030, creating new opportunities for dog-loving entrepreneurs to turn their passion into a business opportunity.

Whether you’re starting a boutique grooming salon or a mobile grooming service—a business plan can significantly increase your chances of success.

Download a free dog grooming sample business plan and complete it as you work through this guide.

  • What should you include in a dog grooming business plan?

Here are the common sections to consider when writing your dog grooming business plan.

  • Executive summary
  • Market analysis
  • Services and products
  • Marketing and sales strategy
  • Operations plan
  • Company summary
  • Financial plan and forecasts

The details of your plan will differ based on factors like the services you offer, whether you hire full-time employees or contractors, and whether your business is based in a brick-and-mortar building or goes to clients’ homes.

Check out our step-by-step guide to writing a full business plan for more details.

A sample dog grooming business plan outline.

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  • The 8 elements of an effective dog grooming business plan

Don’t make your dog grooming business plan longer than it needs to be . If you’re writing it for yourself, stick with a few pages and cover the aspects that will help you run your business.

But if you’re writing the plan because you’re seeking a bank loan or investment , it will likely need to be more detailed.

1. Executive summary

The executive summary is a concise overview of your dog grooming business plan. The executive summary should briefly touch on your company overview target market but shouldn’t be more than 2 pages long.

Its purpose is to highlight the mission and unique aspects of your business, whether that’s to provide superior pet care or introduce innovative grooming techniques to your market. 

2. Market analysis

What’s the opportunity that exists for your business? 

The market analysis section is a detailed assessment of the market you’re entering. In this case, you should cover current trends in the dog grooming industry, such as increasing pet ownership rates and a growing emphasis on pet care and wellness.

You must also identify your primary customer segments . Include demographics that help define who your customers are and what they want. Maybe you target pet owners in urban areas, busy professionals, or families seeking convenient and comprehensive grooming services.

Be sure to list out key competitors in your region, noting their service offerings, pricing, and market positioning. This analysis will help you identify opportunities to differentiate your business. For instance, your research might lead you to realize there are a lack of options in your area for mobile grooming services, or specialized care for anxious pets.

3. Services and products

The products and services section is where you detail the full range of grooming services and products you plan to offer. 

Consider writing them out as a list, like this example:

Basic services

  • Washing and drying
  • Hair trimming
  • Nail clipping
  • Ear cleaning.

Specialty services

  • Breed-specific grooming
  • Skin care treatments
  • Flea and tick treatments

Also, consider incorporating related products for sale, such as dog shampoos, conditioners, brushes, and other grooming tools. Whatever mix of products and services you choose to offer, connect them to your market opportunity. At its most basic, running a successful business is about identifying customer problems and providing solutions .

Detailing these services and products gives your customers a clear understanding of what your business provides and its value proposition .

4. Marketing and sales strategy

Your marketing and sales strategy turns your market research into a set of marketing strategies you can execute to attract customers. 

Through your research, you should understand how your target customers find dog grooming services — online, in print advertisements or commercials, through social media or word of mouth, etc.

Based on what you think are the most relevant marketing channels , develop strategies to make your business more visible. Strategies to consider include:

  • Advertising online or in local publications
  • Creating a website and establishing a social media presence
  • Interacting with the public at community events
  • Pursuing partnership opportunities with local pet stores

You may also want to consider discounts or special offers for repeat customers to build loyalty. 

Whatever tactics you deploy, it’s crucial to measure the impact of your marketing efforts through key performance indicators, and adjust your strategies based on what delivers value.

5. Operations plan

The operations section outlines how you will run your dog grooming business efficiently day to day. 

Whether you’re operating out of a brick-and-mortar building, a mobile van, or in clients’ homes, include details on the physical setup of your grooming salon, equipment needs, and staff requirements.

You should also discuss the process for booking appointments and managing customer relationships. Detail any software or systems you’ll use for scheduling and record-keeping. Also, outline your plan for meeting regulatory requirements and maintaining a clean, safe environment for pets.

6. Milestones

Outlining the key milestones for your business can help you determine how long it will take to meet your goals. You can keep these brief, even writing them in bullet points. Milestones for a dog grooming business could include:

  • Obtaining initial financing
  • Securing relevant permits
  • Initiating marketing efforts
  • Acquiring a certain number of clients
  • Reaching specific revenue benchmarks

Each milestone should have an estimated completion date and designated team members responsible for achieving them.

7. Company summary

Summarize the history of your business, including its legal structure and location. Also, highlight your background in pet grooming and your reasons for wanting to start a dog grooming business.

If you’re just starting out, discuss the initial startup costs required to get the business off the ground. If you’re writing your business plan to secure a bank loan, state how much funding you need, what you will use it for, and how it will benefit your grooming business.

8. Financial plan

The financial plan is where you provide a look into your dog grooming business’s financial projections, including sales , costs , and profitability .

Remember, financial forecasts are really just educated guesses created to give you a sense of how your business can be profitable over the long term. 

They’re meant to be adjusted over time as your actual financial numbers come in, helping you determine which aspects of your business are performing as expected and where you might need to adjust your strategy.

Your financial plan should include a cash flow statement , income statement , and balance sheet .

  • Tips for writing a dog grooming business plan

Understanding pet owners’ needs and how you can best serve them is vital for writing a dog grooming business plan that you can actually use to help your business grow.

As you write the plan, give some attention to these key points.

1. Consider your business structure

Choosing the right structure is pivotal. When writing the company overview section, consider factors like taxation, liability, and business growth potential to determine whether an LLC, sole proprietorship, or corporation best suits your needs. This decision will influence your operational flexibility, financial management, and legal obligations.

2. Develop a pricing strategy

Establishing a pricing strategy that balances market competitiveness with profitability is essential. As part of your market analysis, take the time to explore pricing tiers and client expectations. Offering a variety of service packages can cater to different customer needs and enhance revenue streams. Connect those packages and pricing tiers to your projected revenues and expenses as you create your financial forecasts.

3. Create an online presence

A strong online presence is non-negotiable. So, even if you plan to leverage traditional marketing channels, you will still want to have digital marketing efforts be part of your plan. 

At a minimum, invest in a professional website, optimize for local search , and engage actively on social media platforms. This visibility attracts new clients and serves as a platform for showcasing your work and customer testimonials.

4. Highlight your credentials and training

Highlighting your credentials and commitment to ongoing professional development can set your business apart. 

Regular training in new grooming techniques, customer service excellence, and pet safety reassure clients of the quality and reliability of your services. Start by mentioning the qualifications of you and your team and include any supporting documentation, like resumes or awards, in your appendix.

5. Build on success with client referrals and reviews

Encourage satisfied customers to refer others and leave positive online reviews . Word-of-mouth and digital endorsements can significantly impact your business’s reputation and trustworthiness. Consider implementing a referral program to incentivize clients to share their positive experiences.

  • Download your free dog grooming one page sample business plan

Download your dog grooming business plan sample now for free. You can also explore Bplans’ collection of over 550 sample business plans to find other examples.

Writing a business plan for your dog grooming business helps you stand out in a crowded market. It’s one of numerous reasons that a business plan increases your chance of success. 

The plan is essential for getting your business funded. But even if you don’t need a bank loan, thinking through each aspect of your business will help you make the best strategic decisions and use your limited resources effectively.

See why 1.2 million entrepreneurs have written their business plans with LivePlan

Content Author: Elon Glucklich

Elon is a marketing specialist at Palo Alto Software, working with consultants, accountants, business instructors and others who use LivePlan at scale. He has a bachelor's degree in journalism and an MBA from the University of Oregon.

Check out LivePlan

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  1. 4 Examples of an Operations Plan

    The following are illustrative examples of an operations plan. Strategy Most business strategies have an operations component. For example, if a train manufacturer develops a plan to expand revenue by 50% that plan will include a marketing, sales and operations component.

  2. How To Write the Operations Plan Section of the Business Plan

    Photo: Daniel Ingold / Getty Images The operations plan is the section of your business plan that gives an overview of your workflow, supply chains, and similar aspects of your business. Any key details of how your business physically produces goods or services will be included in this section.

  3. Simple Business Plan Template (2024)

    Whether you want to launch a side gig, a solo operation or a small business, you need a simple business plan template to guide you. Forbes Advisor offers you a comprehensive and easy-to-follow ...

  4. Top 10 Business Operational Plan Templates with Samples and ...

    Top 10 Business Operational Plan Templates with Samples and Examples Aditya Chakraborty September 12 2023 0 Comment Customer Reviews (0) leave your comment Are you aspiring for the best outcomes from your business model? Do you want to set the pace of the organization in the right direction?

  5. Free Operational Plan Templates

    By Andy Marker | July 11, 2022 We've rounded up the most useful collection of free organizational plan templates to record and track the goals and resource needs of your business or organization.

  6. 10+ Operational Planning Examples to Fulfill your Strategic Goals

    10 Operational plan examples Operational plans play a pivotal role in the business landscape, bridging the gap between strategic vision and tangible actions. They translate the overarching goals of an organization into detailed procedures, ensuring that daily operations are in line with the desired strategic outcomes.

  7. How to Create a Business Operations Plan

    Goals and Objectives The key to an operations plan is having a clear objective and goal everyone is focused on completing. In this section of your plan, you'll clearly state what your company's operational objective is. Your operational objective is different than your company's overall objective.

  8. Write your business plan

    Executive summary. Briefly tell your reader what your company is and why it will be successful. Include your mission statement, your product or service, and basic information about your company's leadership team, employees, and location. You should also include financial information and high-level growth plans if you plan to ask for financing.

  9. How to Create an Operations Plan: Business Planning

    Download Template Ayush Jalan December 14, 2023 9 Min Read Your business plan is an elaborate set of instructions stating how to run your business to achieve objectives and goals. Each section describes a part of the process of reaching your desired goal.

  10. How to create an operating plan: Examples with template

    May 4, 2023 ⋅ 5 min read How to create an operating plan: Examples with template Anjana Rao Product and tech leader. Reader. Traveller. Author. Coach. Table of contents What is an operating plan and why is it important for product managers? What goes into an operating plan? How to develop an effective operating plan

  11. 24 of My Favorite Sample Business Plans & Examples For Your Inspiration

    8. Panda Doc's Free Business Plan Template. PandaDoc's free business plan template is one of the more detailed and fleshed-out sample business plans on this list. It describes what you should include in each section, so you don't have to come up with everything from scratch.

  12. Operational Planning: How to Make an Operational Plan

    Review and break down the smaller goals for the operating budget, team, and resources required to put the plan into action. Assign budgets, team members, key stakeholders, and resources. Monitor progress with consistent reports. Refine the operational plan and be ready to pivot if needed. Ensure all teams understand the parameters of success.

  13. Operational Planning: How to Make an Operations Plan

    Operational plans go deeper into explaining your business operations as they explain roles and responsibilities, timelines and the scope of work. Operational plans work best when an entire department buys in, assigning due dates for tasks, measuring goals for success, reporting on issues and collaborating effectively.

  14. Operational Plan Template To Support Your Company Vision

    A well-established business might use an operational plan as an overall path for the future. The following operational plan templates can help you create a robust business structure: Single-use operational plan template. You can apply a single-use Operational Plan Template to goals, visions, or transitions outside normal operations. You might ...

  15. How to Write an Operational Plan for Your Business

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  16. How To Make an Operational Plan (With Steps and Examples)

    Updated June 28, 2023 Operational or operations plans are documents businesses can use to outline their goals, define expectations and set achievable deadlines. Learning to create successful and comprehensive operational plans can help ensure you maximize efficiency and productivity in the workplace.

  17. How To Write an Operating Plan (With Steps and Example)

    Updated July 21, 2022 Every business requires proper planning to be productive. Short-term plans, such as operational plans, typically outline the activities of the company. Understanding what operational plans are can help your department prepare for a specific project.

  18. 10 Simple Operational Plan Templates in Word & ClickUp

    9min read Table of Contents What is an Operational Plan Template? What Makes a Good Operational Plan Template? 10 Operational Plan Templates 1. ClickUp Operational Plan Template 2. ClickUp Business Plan Template 3. ClickUp Business Requirements Template 4. ClickUp Business Continuity Plan Template 5. ClickUp Business Development Plan Template 6.

  19. Operational Plan Template for Word (Free Download)

    Download Word File Once you have a strategic plan that defines your business strategy and sets up long-term goals, the next step is to achieve what you set out to do. Use our free operational plan template for Word to map out the steps you'll take to get from where you are to where you want to be.

  20. Free Operational Plan Template

    Operational planning is the process of organizing how your company comes together to make strategic decisions. It's similar to project management, except instead of looking at a single project, you're charting the course for the entire company. The goal of operational planning is to drive alignment and clarity across all business divisions ...

  21. Operations Plan Examples: What You Need To Know

    Creating an Operations Plan. When creating an operations plan, you want to follow some key steps, such as: 1. Focus on goals. First, focus on important goals that pertain to the specific department or division that will follow the plan. After identifying the goals, determine any key initiatives that will help achieve those goals.

  22. Business Operational Plan

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  24. Sample Daycare Business Plan

    For aspiring daycare business owners, having access to a sample daycare business plan can be especially helpful in providing direction and gaining insight into how to draft their own daycare business plan. Download our Ultimate Daycare Business Plan Template. Having a thorough business plan in place is critical for any successful daycare venture.

  25. How to Write a Dog Grooming Business Plan + Free Sample Plan PDF

    Understanding pet owners' needs and how you can best serve them is vital for writing a dog grooming business plan that you can actually use to help your business grow. As you write the plan, give some attention to these key points. 1. Consider your business structure. Choosing the right structure is pivotal.